Service Officer-branch Banking-branch Banking

3 weeks ago


Fatehabad HR IN Kotak Mahindra Bank Full time

KRAs Cash Management - Cash Non-cash transactional activities Redress customer needs pertaining to cash DDs cheque deposits general information Maintaining speed and accuracy of transactional processes Sensation of the use of other business opportunities Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth Redress customer needs pertaining to cash DDs cheque deposits general information Speed and accuracy of transaction Exploitation of other business opportunities sensed Providing quality of experience that will ensure retention and positive word-of-mouth EXPERIENCE QUALIFICATIONS QUALITITIES Experience of 1-2 years only The experience should have been in the front-office of banks Graduate Well groomed and presentable Bilingual proficiency English and local language Should have a desire to know and understand financial terminology Likewise should be comfortable handling cash Computer proficiency a must AGE 22-25 years OTHERS Reporting to Service Manager Branch Manager depending on size of branch TARGET ADFC HDFC Coo-op Banks Thomas Cook UAE Exchange THE ROLE bold REVENUE GENERATION CUSTOMER ACQUISITION CUSTOMER RETENTION COST EFFICIENCY THROUGH PROCESS



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