Branch Operations Manager-branch Banking-branch Banking

3 weeks ago


Vellore TN IN Kotak Mahindra Bank Full time

Job Name Branch Operations Manager JOB Role Responsible for management of day-to-day operations of the branch Ensuring strict adherence to prescribed processes audit and regulatory requirements Timely authorization and checking SO SDO RO system input for customer transaction service request Branch Lobby and customer Queue management Managing cash including FX and TCs at the branch and ensuring that cash including FX and TCs is within branch limit Customer complains management and ensuring resolution of all complaints within TAT Be responsible for the AML KYC compliance of the various account opening forms submitted to CPC RPC Job Requirement MBA Graduate Minimum work exp - 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff



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