Consultant – Service Now Developer

Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI Inviting Applications for the role of Consultant - Service Now Developer In this role you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades Coordinate upgrades to Production and Sub-Production instances coordinate sub-production testing evaluation and regression remediation Perform day-to-day administration of the ServiceNow Platform Responsibilities Working knowledge in all aspects of ServiceNow Applications development Participate in solution discussions and contribute to user story creation Collaborate with Business Analyst Architect and Technical Lead Code configure technical solution as per requirements Perform Unit testing resolve defects identified in Unit testing Develop features bug fixes and write various Server-side and client-side scripts ServiceNow Integrations using Spokes and custom API with external tools Manage Production support tasks including ServiceNow Application maintenance including version upgrades Coordinate upgrades to Production and Sub-Production instances coordinate sub-production testing evaluation and regression remediation Perform day-to-day administration of the ServiceNow Platform Work with a remote team requiring ability to communicate well via phone and email writing skills Stay current with new and updated capabilities of the ServiceNow Platform Maintain the integrity of the ServiceNow platform across the organization Assisting in troubleshooting effort Monitor and review patch release issues Qualifications we seek in you Minimum Qualifications Certified System Administrator CSA in ServiceNow Understanding Agile and SCRUM Experience in administering Now Platform Strong hand-on experience in Java scripting debugging and deployment using update sets for new applications enhancements and version upgrades Hands-on Experience working with Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists API s Service Portal etc Web Services integration experience particularly REST IT Graduate Preferred Qualifications Skills Certified SNOW Application Developer MCAD Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation For more information visit Follow us on Twitter Facebook LinkedIn and YouTube Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training