Infosec Ventures

5 days ago

Gurgaon Haryana, India Infosec Ventures Full time

Sr Associate Associate - Customer SuccessWho are we looking forAssociate Customer Success drives value for clients by optimizing managing business processes synthesizing data at regular intervals maintaining high-quality standards applying automation leveraging cutting edge technology performing analyses updating business rules presenting results to the clients answering queries on deliverables and generating focused insights Experience Min 2-3 Years of work experience as Associate Customer SuccessRequirements - Candidates having exposure to the Cybersecurity industry will be preferred - Past experience in working with Advanced Excel and in making powerful presentations will be a plus - We welcome candidates with a range of degrees and backgrounds though sustained success with a significant volume of analytic and quantitative coursework is required - Any bachelor s or master s degree in engineering Operations Management Research MIS Management Science Applied Mathematics Statistics or Econometrics will be entertained Roles - Understand client business issues operating business rules data and standard operating procedures- Incorporate process changes in response to evolving business needs- Operate business processes for clients on a periodic basis to include configuring business rules synthesizing data and performing quality checks- Apply quality assurance best practices - Develop a strong understanding of processes data tools technology to effectively articulate and discuss project updates next steps with clients - Understand analyze and provide descriptive answers to client queries resulting from deliverables or business questions - Assist in Marketing Operations for Content Development Email Campaigns and Analyze traffic using Google Analytics - Assist in making Quantitative and Qualitative Research Reports both for internal and external purposes ref updazz com

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