Salesforce Technical Lead

5 days ago

Mumbai, India Tata Consultancy Services Full time

Greetings from TCS Human Resources Team

TCS is Hiring for Salesforce Technical Lead

Role: Salesforce Technical Lead

Experience Range: 8-15 yrs

Location: PAN India

Education: Minimum 15 years of full time education (10th, 12th and Graduation)

Job Description:

- Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations;
- Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;
- Develop and create customized reports and dashboards;
- Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;
- Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements;
- Train new and existing users on how to use database applications;
- Keep application users informed about system functionality and enhancements;
- Provide application users with technical support;
- Logging and tracking identified system problems through resolution;
- Hands on experience in service cloud and community cloud Implementation
- Must have experience on lightning

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