Salesforce Technical Lead

2 weeks ago

Mumbai, Maharashtra, India Tata Consultancy Services Full time

Greetings from TCS Human Resources Team

TCS is Hiring for Salesforce Technical Lead

Role: Salesforce Technical Lead

Experience Range: 8-15 yrs

Location: PAN India

Education: Minimum 15 years of full time education (10th, 12th and Graduation)

Job Description:

  • Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations;
  • Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;
  • Develop and create customized reports and dashboards;
  • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;
  • Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements;
  • Train new and existing users on how to use database applications;
  • Keep application users informed about system functionality and enhancements;
  • Provide application users with technical support;
  • Logging and tracking identified system problems through resolution;
  • Hands on experience in service cloud and community cloud Implementation
  • Must have experience on lightning

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