Program Architect Salesforce

**Job Category **:Customer Success Group

**Job Details**:
Strategic Architect who helps customers establish a validated architecture foundation, effective architecture governance and a continuous delivery engine to allow Salesforce to serve as a critical customer platform. We are looking for Enterprise Architects who have worked in large transformational engagements. The Enterprise Architect is the senior level of Technical Architect. The responsibility is make sure that the overall architecture is maintained in a coherent manner and that appropriate considerations are made for its security and quality.

**Responsibilities**:

- Provide architecture leadership and oversight for large transformational enterprise impacting initiatives to ensure that solutions development aligns with the defined architecture strategies
- Lead development of multi-year strategies and implementation roadmaps for various business units across a customer's enterprise.
- Handle the identification and analysis of enterprise business drivers to derive useful business context
- Lead analysis of the current environment of the customer to detect critical deficiencies and recommend solutions for improving IT’s value proposition to the business partners
- Be aware of technology industry and market trends to resolve their potential impact on the enterprise architecture
- Promote the EA processes, strategies and recommendations to the organisation, including the enterprise's IT and business leaders
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
- Provide oversight and governance of Salesforce projects
- Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
- From time-to-time, the PA may be encouraged to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Liaise with Salesforce product teams to support client implementations
- Travels to client sites for projects, estimated 50-75%

**Requirements**:

- 9 - 16 years experience in mid-large enterprise IT environments
- External consulting experience, including implementations with one or more common enterprise software solutions
- Experience with Banking and Financial Services Domain
- Extensive understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
- Deep experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
- Solid background in design/development of large web-based systems, or complete software product lifecycle exposure
- Strong knowledge and experience of Salesforce development and configuration.
- Understanding of systems architecture and ability to curate scalable solutions
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
- In depth understanding of environment management, release management, code versioning standard processes, and deployment methodologies
- Experience with platform security capabilities (TLS, SSL)
- Active Salesforce certifications or ability to achieve relevant certifications upon hire.

**Accommodations**:
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