Front Office Supervisor

2 days ago


Modasa GJ IN Siara Hotels & Resorts Full time

We have a warm and tightly knit community of employees who play a crucial role in maintaining the quality of services we promise to our guests and in the upkeep of our properties As a part of Siara family you will find yourself among people who are passionate about guest service providing you with the expertise required to help you grow in the industry Position summary Oversees all guest services operations including front desk reservations PBX bell staff and transportation services to ensure quality and guest satisfaction Good through knowledge of property management software PMS or hotel reservation software PREREQUISITES Trains new Guest services department personnel Answers letters of inquiry regarding rates and availability Maintains a thorough knowledge of the room rack locations types of rooms room rack operations package plans hotel facilities Display a pro-active and leading role in terms of service culture development team image systems procedures and skill development Take reservations using the hotel reservation system ensuring maximum occupancy and rates are obtained Be flexible at all times in order to cover the unexpected needs of the Hotel and outlets Education Minimum two year of college degree Must speak read Write and understand the primary language used in the workplace Must be able to speak and understand the primary language used by the guests who visits the hotel Experience Minimum one year of hotel front desk supervisory experience experience handling cash accounting procedures and general administrative tasks JOB LOCATION Modasa-Gujarat



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