
HCL Hiring Fresher- Customer Service Representative Role
3 weeks ago
- Candidate should be comfortable for Night shift
- Good Communication Skills Required
- Good Typing speed
Btech, MTech, BCA and MCA candidates are not eligible.
Job Description - Contact Centre Customer Service Executive
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.
Work Experience & Qualification criteria
- Excellent communication skills - both verbal and written - with a professional telephone etiquette. Helpful, empathetic, and enthusiastic about customer service. Freshers in UK Inbound calling preferably in Banking domain.
Job Description
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security - proprietary data of customers
Interested candidates share resume
Contact person- Urmika Shah Mehta
-
HCL Hiring For Nagpur Location-Business Analyst role
11 hours ago
Nagpur, Maharashtra, India HCLTech Full time ₹ 4,00,000 - ₹ 12,00,000 per yearHCL Hiring for BA-with IBM DataStage and ETL roleLocation-NagpurExperience-6 to 10 YearsNotice Period- Immediate to 60 Days7+ Years experience of understanding of business analysis principles and methodologies with IBM DataStage and ETL concepts.Proficiency in SQL and data modeling techniques.Excellent communication, interpersonal, and presentation...
-
Chat Customer Service Representative
3 weeks ago
Nagpur, Maharashtra, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...
-
Chat Customer Service Representative
2 weeks ago
Nagpur, Maharashtra, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...
-
Nagpur, Maharashtra, India HCLTech Full time ₹ 5,00,000 - ₹ 12,00,000 per yearDear Talent,Greetings from HCL TechnologiesWe are pleased to inform you that we currently have opening for Java full stackSkill Required- Automation, API, Selenium, Java, C#, Jenkins, CI/CD, Rest API, AgileLocation NagpurExperience – 5-9 yearsNotice: Immediate- 30 DaysPlease revert with the below details along with your Update CV.Name:Contact Number:Email...
-
Senior Developer
2 days ago
Nagpur, Maharashtra, India HCL Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSenior Developer Skill (Primary) Data Fabric-Cloud Datawarehouse-Snowflake Location Nagpur Job Family Development Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad...
-
Lead Business Analyst
2 days ago
Nagpur, Maharashtra, India HCL Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per yearLEAD BUSINESS ANALYST Skill (Primary) Microsoft Dynamics (APPS)-MsD-General-Technical-Business Analysis Location Nagpur Job Family Product / Domain Consulting Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital,...
-
Inbound Customer Care Representative
6 days ago
Nagpur, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionAvalanche High-Tech Enterprise seamlessly integrates recruitment services, IT solutions, and product development to meet business needs. Our platform connects employers with top-notch talent and provides advanced tools and algorithms for efficient recruitment. In addition to recruitment, we offer tailored IT services including system...
-
Marketing Representative
2 weeks ago
Nagpur, Maharashtra, India AnkHub Technology Services Full time ₹ 2,50,000 - ₹ 3,50,000 per yearJob descriptionJob descriptionWe're Hiring – Marketing Representative (Nagpur Candidates Only) Location: Nagpur Employment Type: Full-time Salary: ₹2.5 – ₹3.5 LPA (Based on experience) Interview Mode: Offline (In-person) Apply at: About the Role:Ankhub Technology Services is on the lookout for a talented Marketing representative with 1 + years of...
-
Customer Representative Executive
6 days ago
Nagpur, Maharashtra, India chaudhari lifestyle Full time ₹ 1,80,000 - ₹ 2,40,000 per yearWe are looking for a motivated and energetic Customer Relation Executive (Fresher) to join our sales & support team. The role involves interacting with customers, pitching products/services, resolving queries, and helping drive sales.Key Responsibilities:Pitch and explain products/services to potential customers clearly and confidently.Assist the sales team...
-
Client Service Representative
2 weeks ago
Nagpur, Maharashtra, India Bitbybit Solutions Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Summary:We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients.The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction.Key...