Front Desk Executive

3 weeks ago

Kalyan MH IN Zest Home Healthcare & Facility Services Pvt. Ltd. Full time

Job Title Front Desk Executive Male Location Kalyan Maharashtra Department Front Office Administration Industry Healthcare Multispecialty Hospital Employment Type Full-time Job Summary We are seeking a courteous professional and well-groomed Front Desk Executive Male to manage the reception area at our multispecialty hospital in Kalyan The candidate will be the first point of contact for patients visitors and vendors ensuring smooth communication patient registration appointment scheduling and providing excellent customer service Key Responsibilities Greet and assist patients visitors and vendors in a polite and professional manner Handle patient inquiries and guide them to the appropriate departments doctors Manage appointment scheduling patient registration and billing coordination Operate the hospital s front desk systems including phone lines appointment software and visitor logs Maintain patient confidentiality and handle sensitive information with discretion Coordinate with doctors nurses and administrative staff for smooth patient flow Ensure reception and waiting area are clean organized and welcoming Handle cash online payments and issue receipts if applicable Manage inbound outbound calls emails and courier services Assist in administrative support tasks as required Requirements Gender Male as per hospital requirement Education Graduate in any discipline preferably Commerce Hospitality Healthcare Administration Experience 1-3 years of experience in hospital front office reception or customer service Good communication skills in English Hindi and Marathi Strong interpersonal and patient-handling skills Basic knowledge of hospital management systems HMS and MS Office Pleasant personality professional grooming and the ability to remain calm under pressure Flexibility to work in rotational shifts including weekends public holidays Key Competencies Patient-centric approach and empathy Professional telephone and face-to-face etiquette Multitasking and organizational ability Accuracy in handling cash and records Problem-solving and quick decision-making Salary Range 15 000 - 20 000 per month depending on experience and qualifications Benefits Health insurance coverage PF ESIC benefits as per policy Paid leave and festival holidays Career growth opportunities in hospital administration Job Types Full-time Permanent Pay 10 717 16 - 20 897 78 per month Benefits Health insurance Provident Fund Work Location In person

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