(Immediate Start) Information Technology Support Specialist

Job Description About the Role: We are seeking an IT Support Specialist to join our team supporting Micro Focus ALM (Application Lifecycle Management) environments. The role involves assisting in the administration, configuration, and troubleshooting of ALM tools, working closely with QA, DevOps, and Product teams to ensure smooth software lifecycle management. Job Title: IT Support Specialist Job Type: Full Time Location: Coimbatore Experience Level: 3-6 Years Working Days: 5 days/week Qualification: BE / BTech / MCA Department: BD/TOA-ETS2 Key Responsibilities: - Administer and manage OpenText ALM/ALM Octane workspaces, users, roles, and permissions. - Support the implementation, configuration, and ongoing maintenance of ALM solutions. - Provide technical support and basic troubleshooting for ALM issues or incidents. - Participate in system upgrades and patching to maintain ALM environments. - Configure and customize Octane modules (Requirements, Backlog, Tests, Defects, Pipelines). - Integrate CI/CD tools (Jenkins, Azure DevOps, Bamboo) with ALM Octane and monitor test pipelines. - Generate reports and dashboards to track testing progress, quality metrics, and team productivity. - Document configurations, processes, and best practices. - Provide training and support to end-users. - Collaborate with cross-functional teams to align ALM usage with business needs. Required Skills: - Hands-on experience with OpenText ALM or similar tools (JIRA, HP ALM). - 23 years of experience with ALM Octane. - Basic knowledge of database management systems and Oracle SQL. - Familiarity with scripting or automation languages (Python, PowerShell) and VBScript. - Strong understanding of Agile/DevOps methodologies. - Experience in test case management, defect tracking, and requirements traceability. - Experience integrating ALM Octane with CI tools (Jenkins, Azure DevOps, Bamboo). - Knowledge of test automation concepts and test lifecycle management. - Experience using REST APIs for automation or integration is a plus. - Excellent verbal and written communication skills. - Ability to work collaboratively in a team environment. Preferred Qualifications: - Prior experience with JIRA, ALM/Quality Center, or similar test management tools. - Familiarity with Octane Dashboards, Pipelines, Workspaces, and Shared Spaces. Qualifications: - B.Tech / Diploma in Textiles, Polymers, Mechanical OR MBA (Marketing) - 520 years experience in Technical Textiles / Industrial Textile Sectors - Prior work with technical textile manufacturers preferred Preferred Industry Background: - Agri Textiles: Shade nets, crop covers, pond liners, etc. - Geo Textiles: Woven/nonwoven fabrics, reinforcement, filtration, erosion control - Packaging Textiles: PP/HDPE woven, FIBC, industrial sacks - Automotive / Industrial Textiles: Roof liners, filtration media, composites, performance fabrics Why Join Us - Work with cutting-edge ALM tools and technologies. - Collaborate with a talented, cross-functional team. - Opportunities for growth and professional development in software lifecycle management. How to Apply: Apply via LinkedIn Easy Apply orDM directly. (Company details shared privately with shortlisted candidates.) #Hiring #ITJobs #ITSupportSpecialist #ALM #ALMOctane #OpenTextALM #DevOps #Agile #SoftwareTesting #CI_CD #TechCareers #BoschJobs #CoimbatoreJobs #CareerOpportunity #SoftwareLifecycleManagement #JobOpening #LinkedInJobs #TechHiring #AutomationTesting #QualityAssurance #DatabaseSkills #PythonJobs #PowerShell #ScriptingJobs #TechTalent #SoftwareSupport #ITSupport #TechRecruitment #CareerGrowth #EngineeringJobs #GraduateJobs