Senior Operation Manager-logistics-vadodara-upto 50k

3 weeks ago

Vadodara Gujarat, India Rishi Jobs Full time

Profile Senior Operation Manager Experience 4-6 years Qualification BE Diploma Salary Range Upto 50k CTC In hand nearby-44k Job Summary The Senior Operations Manager will oversee end-to-end operations within the city or assigned region This role demands strong leadership in ensuring operational efficiency driving revenue managing teams optimizing logistics processes maintaining fleet and vehicle compliance and ensuring client satisfaction Key Responsibilities 1 Revenue Order Management Drive revenue generation and cost-efficiency across operations Maximize daily and monthly order volume while maintaining quality standards 2 Petty Cash Financial Oversight Monitor and manage petty cash disbursement and reconciliation Ensure timely and accurate validation of data for invoicing 3 Warehouse Inventory Management Oversee all warehouse operations ensuring timely inbound and outbound movement Coordinate with logistics for accurate stockkeeping and loss minimization 4 Team Performance Efficiency Ensure productivity and performance of Executives Operations Leads and Fleet Managers Set KPIs conduct performance reviews and drive team training and motivation 5 Administrative Daily Reporting Manage all administrative duties related to operations including documentation approvals and compliance Ensure accurate and timely submission of daily MIS and reports 6 Client Relationship Management Coordinate and conduct regular client meetings Ensure all client targets and SLAs are met or exceeded 7 Fleet Vehicle Oversight Manage city fleet including insurance renewals maintenance warranty claims and operational fitness Resolve issues related to vehicles swiftly in coordination with relevant departments 8 City-level Operational Compliance Ensure timely resolution of any city-specific matters insurance licenses logistics issues Act as the primary point of contact for any local authority compliance or escalation 9 Rider Management Retention Drive initiatives for rider engagement satisfaction and long-term retention Address grievances and improve rider performance 10 Cross-functional Support Collaborate with HR Admin Tech and other departments to support operational needs Take responsibility for any additional tasks associated with city-level operations Qualifications Skills Graduate MBA preferred with 6-10 years of experience in operations logistics supply chain Candidate must have at least 4yrs of last mile experience Preferred industry will be Quick commerce Ecommerce Proven leadership ability in managing large teams Strong analytical and decision-making skills Excellent client and stakeholder management skills Hands-on knowledge of fleet logistics and city-level operations

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