Us Moving

3 days ago

Thane MH IN RIOSERV PVT LTD. Full time

About the company Rio Moving is a leading US-based logistics company specializing in efficient and reliable moving and transportation services We offer customized solutions for residential moves commercial relocations Job Title Dispatch Coordinator Location Incharge Location Centura Square IT Park Thane West Shift US Shift - Flexible for Rotational Shifts Job Summary You will be responsible for the overall planning supervision and coordination of dispatch operations in a packers and movers company This role ensures that all moves are effectively scheduled assigned and executed on time while managing movers drivers and support staff A critical aspect of the position is leading the team with accountability ensuring operational efficiency and delivering services in line with company standards and customer expectations Key Responsibilities Coordination Planning Manage daily dispatch operations by planning efficient routes allocating resources and scheduling moves Team Leadership Lead train and supervise the crews while fostering a culture of accountability productivity and excellence Problem-Solving Address operational challenges and unforeseen issues promptly to maintain smooth business continuity Customer Service Act as the point of contact for customers provide timely updates resolve escalations and maintain a high level of satisfaction Process Optimization Continuously evaluate and improve dispatch processes adopt new technologies and enhance operational efficiency Compliance Reporting Ensure adherence to transportation regulations company policies and safety protocols Maintain accurate dispatch records and submit regular performance reports Performance Monitoring Track team performance customer feedback and operational metrics recommend improvements for enhanced efficiency and service quality Requirements Proven experience in logistics dispatch packers movers transportation industry experience preferred Bachelor s degree in Business Administration Logistics or related field MBA preferred Strong organizational and leadership skills with the ability to supervise and motivate teams effectively Ability to work under pressure manage multiple tasks simultaneously and meet deadlines in a dynamic work environment Key Skills Client Relationship Management Leadership Team Development Communication Presentation Skills Problem-Solving Conflict Resolution Market Competitor Awareness Time Resource Management Job Type Full-time Pay 300 000 00 - 500 000 00 per year Application Question s This position requires mandatory US experience How many years of experience do you have managing US customers This role is a work from office only and is for US night shift only This is a non negotiable and are you ok with it The company does not offer pickup drop services however your shift timings will be offered as per availability of Public Transport Does this work for you or would you be travelling by your own vehicle The job role requires you to be an efficient multi-tasker along with excellent problem solving skills How would you describe yourself as per these skillsets Please tell us why you would be a good fit for this job role and how are your skills relevant Work Location In person Speak with the employer 91 8010538459

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