Genesys/consultant Specialist
3 weeks ago
Job description Some careers shine brighter than others If you re looking for a career that will help you stand out join HSBC and fulfil your potential Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role you will The job holder will be qualified as Bachelor of Engineering Electronics and Communications or equivalent The ideal candidate for this role will have excellent Technical Communication skills Experience of at least 10 years only on Genesys within Telecommunication having worked on Contact Center Technologies Experience in Financial industry would be preferred Extensive experience 5 yrs in Genesys Aspect Operations ITIL processes Solution and implementation Experience 3 yrs Should be able to work under pressure for ensuring 99 99 uptime and SLA adherence for incidences and SNOW requests also ensure projects undertaken are delivered within expected timelines Should be able to understand the technical design requirements in Voice and Contact Centre field and demonstrate the skills for improvising the technology infrastructure Should be an excellent Genesys Troubleshooting who understands the nature of problem and take corrective steps in order to minimize the Business impact Maintain an agile mind-set by adopting the practices and processes identified as being required for our domain leveraging agile delivery methods associated frameworks e g Lean and Bank tools e g JIRA to do this Certified on Genesys a plus Good understanding and hands on experience of at least 8 years of SPECIFIC Genesys Experience Requirements To be successful in this role you should meet the following requirements SIP detail knowledge- 7 to 8 out of 10 on a scale of 1 to 10 Good experience on Framework HA ITIL- Experience - Must have experience on L2 L3 support for large group for 3 yrs Excellent troubleshooting L2 L3 detailed log level experience Implementation Installation and Configuration experience in Production URS ORS- Routing development on scripts Unix Windows Network basic knowledge You ll achieve more when you join HSBC HSBC is committed to building a culture where all employees are valued respected and opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website Issued by - HSBC Software Development India
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Genesys/ Consultant Specialist
4 weeks ago
Hyderabad, Telangana, India HSBC Full timeJob DescriptionJob descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one...
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Genesys/Consultant Specialist
3 weeks ago
Hyderabad, Telangana, India HSBC Full timeJob DescriptionJob descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one...
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GeneSys Biologics
2 weeks ago
Hyderabad, Telangana, India GENESYS BIOLOGICS PRIVATE LIMITED Full timeJob Title: Business Development ConsultantExperience Required: 3-7 yearsIndustry: Biologics / Drug Discovery CROLocation: Hyderabad (On-site)Company: GeneSys BiologicsAbout the CompanyGeneSys Biologics, founded in November 2014, is a science-led biosimilar company committed to delivering affordable, high-quality biopharmaceuticals globally. With deep...
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Genesys Pureconnect Consultant
6 hours ago
Hyderabad, Telangana, India Inspiredge IT Solutions Full time ₹ 18,00,000 per yearWe are seeking a highly experienced and skilled Genesys PureConnect Engineer to join our team. The ideal candidate will have a minimum of 7 years of hands-on experience in the Genesys PureConnect environment, with a strong focus on troubleshooting, support, and maintenance. This role is critical to ensuring the stability, performance, and reliability of our...
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Hyderabad, Telangana, India Databuzz Full time ₹ 6,00,000 - ₹ 8,00,000 per yearDatabuzz is Hiring for Senior Genesys Engineer-7+yrs-Hyderabad-HybridPlease mail your profile to with the below details, Ifyou are Interested.About DatabuzzLTD:Databuzz is One stop shop for data analytics specialized in Data Science, Big Data, Data Engineering, AI & ML, Cloud Infrastructure and Devops. We are an MNC based in both UK and INDIA. We are a ISO...
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Hyderabad, Telangana, India HSBC Full timeJob DescriptionJob descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one...
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Consulting and Implementation Specialist
2 weeks ago
Hyderabad, Telangana, India beBeeImplementation Full time US$ 7,00,000 - US$ 10,00,000Job Opportunity: Consulting and Implementation SpecialistWe are seeking a highly skilled individual to join our team as a Consulting and Implementation Specialist. In this role, you will be responsible for implementing client solutions using industry-leading methodologies and software products.This involves collaborating with clients to gather information on...
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Genesys Engineer
2 weeks ago
Hyderabad, Telangana, India C1 Full timeC1 Company Overview C1 1 Contact 1 Connection 1 ChoiceC1 is the foremost single-source provider of advanced communications and data technology for business That means if it s digital we connect our customers to it from phone systems and hardware to computer networks application development managed solutions and more And we re 100 passionate...
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Lead Telephony Specialist
1 week ago
Hyderabad, Telangana, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 25,00,000Project Lead RoleDescription: We are seeking a skilled specialist to spearhead our Twilio Flex project. The ideal candidate will have over 10 years of experience in application development, artificial intelligence, and cloud platforms.Main Responsibilities:Create, build, and deploy advanced telephony, call center & AI technologies across the...
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Hyderabad, Telangana, India HSBC Full timeJob DescriptionJob descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one...
