It Desktop Support Engineer

4 weeks ago

Ramanuj Ganj CT IN New Look Full time

Full job description Objectives of this role Maintain essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware Handle business-critical IT tasks and system improvements Enable faster and smarter business processes and employee productivity Research and evaluate emerging technologies hardware and software Serve as the subject-matter expert supporting Mac OS X Windows and widely used software and applications such as Microsoft Adobe and Google Workspace Responsibilities Install configure and support workstation software hardware printers and phones Analyze staff needs identify vulnerabilities and boost efficiency and accuracy Execute systems and network design documentation implementation testing and administration and ensure components meet business needs and work together seamlessly Implement applications and software upgrades and troubleshoot any performance issues Train employees in using software and hardware and provide technical support when needed Required skills and qualifications Two years of experience in IT Deep knowledge of operating systems current equipment and technologies enterprise backup and recovery procedures and system performance monitoring tools Excellent interpersonal skills Ability to maintain confidentiality of company information Preferred skills and qualifications Bachelor s degree or equivalent in computer science Project management experience Professional certification Job Types Full-time Permanent Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Health insurance Internet reimbursement Work Location In person

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