Senior Project/Program Manager

3 days ago


Pune, Maharashtra, India ServiceMax Full time
Job Description

Our world is transforming, and PTC is leading the way

Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business, Our people make all the difference in our success

Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible, Your Role

In this multi-faceted role, you will be a key contributor to PTCs Product Development teams, responsible for driving both release execution, as well as strategic projects and initiatives toward achieving the organizations best-in-class goals

You will work closely with executive leaders and subject matter experts across departments and business units, and the Program Management Office team to achieve successful project results, To excel in this role, you must have excellent communications skills, an overall understanding of business processes and the ability to think strategically and tactically

You will be expected to work in a dynamic, collaborative, cross-functional team environment with a global team

You should be detail-oriented and enjoy working with teams to implement projects and initiatives

You should be passionate about process improvement, Your Impact

PMO shapes the processes and augments R&D in their deliveries across segments and drives high impact programs

You will directly participate in the planning, development and launch of market-leading strategic products across the digital thread portfolio

You will also support the definition and successful execution of strategic R&D programs, on time and to the satisfaction of the stakeholders, Your Team

You will be part of Central R&D Program Management Office, which works with all product development functions in locations across the world to deliver products

Our culture is one of collaboration, both within our team and across all the product development functions

Since the team works across different products, the experience sharing helps continual learning and improvement, aligning with common practices and reaching forward to advance and improve with every product cycle, Your Day-to-Day

Work with PM, Engineering & QA teams on delivering projects and releases to meet R&D strategic goals Plan, schedule, and control the build, test, and deployment of releases

Enable and drive efficient release process / governance Proactively identify, communicate, and manage risks Identify and manage dependencies, coordinate delivery across scrum teams

Measure release cadence and effectiveness using common metrics; own release dashboards

Drive process adoption, analyze current processes, identify gaps, and improve processes, Coordinate release, backlog planning and prioritization between PM and R&D teams Plan and lead periodic release status review meetings with senior management

Lead all change management activities and ensure timely decisions on change requests Project manage functional working teams to implement actionable plans with strategic, technical, and tactical milestones Build best practices and lead analysis for continued improvements through RCAs and retrospectives, Drive execution of assigned strategic initiatives through all required phases towards successful delivery Organize and lead cross-functional teams to ensure program execution from ideation and planning to successful implementation Define and use tools and business systems required to support existing process and best practices

Support R&D decision making through analytical reports and appropriate metrics; design and own R&D dashboards; establish status reporting for the cross-functional teams

Collaborate with other Program and Release managers to define and improve organizational standards for programs, releases, processes, and best practices

Must-Have Skills

Bachelors degree; Masters and/or PMP preferred 4-7 years of experience in product development organizations, with minimum of 3 years in a program or project management role, Good understanding and working knowledge of agile software development methodologies like Scrum, SAFe, Comfort in managing multiple projects with multiple business partners in a fast-paced and dynamic team environment

Self-starter who can earn trust and can influence and motivate without authority

Ability to work independently, as well as mentor and support more junior colleagues as needed

Proactive in identifying and solving problems, looks beyond the obvious and can find the root of the problem

Excellent written and verbal communication and interpersonal skills Is effective in different presentation settings especially with large groups Proven ability to Drive vs Coordinate to accomplish desired outcomes

Strong business acumen and high comfort level dealing with ambiguity Ability to build and cultivate strong cross-functional relationships

Excellent facilitator, able to drive collaboration across the teams

High level of organization and attention to detail Data savvy; Able to interpret data and use the knowledge for introducing optimization at different levels Fluent with MS PowerPoint, Excel, Word, Project management tools (Jira/Confluence, Qlik, Smartsheet, MS Project)

Experience driving positive change via process improvement Keen interest in learning new methodologies and willingness to be coached and mentored for senior level engagements

Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world

Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you, If you share our passion for problem-solving through innovation, youll likely become just as passionate about the PTC experience as we are

Are you ready to explore your next career move with us

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