Salesforce Business Analyst

Scope of roleOur Digital Solutions team is looking for a Salesforce Business Analyst who is passionate about enabling all types of users to get the most out of Salesforce The right candidate will have a strong blend of communication skills business acumen and platform knowledge The right candidate will be energized by managing multiple Salesforce Cloud solutions Sales Marketing Service Service Cloud Voice Field Service Management Experience Cloud Order Management CPQ and Logik IO Key ResponsibilitiesIn this individual contributor role you will be working alongside an enthusiastic and talented team with diverse backgrounds including the Product Owner Developer Sr Business Analyst and fellow Salesforce Administrators You will be supporting an environment with over 2 800 users You will be responsible for analyzing the business needs and problems developing solutions to improve our business processes Analyze an organization or business domain document the business or processes or systems assessing the business model or its integration with technology Drive identification of requirements across business units and identify system processes through evaluation of business objectives drivers and success metrics Document business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile model as well as develop epics user stories and their acceptance criteria for agile delivery Evaluate analyze and communicate system requirements on a continuing basis and maintain system processes including the delivery of regular status reports to all appropriate parties Participate in project delivery and process optimization to support the execution of projects using various project methodologies including performing configuration within a variety of software packages Identify change management processes and techniques to handle change within a business with minimal disruption to business activities Design agile change strategies to help navigate the transformation process and prepare for future releases Maintain awareness of best practices including processes and technology and identify opportunities for improvement of existing functionality Ability to take a topic of higher complexity and break it into topics that are digestible by technical and non-technical stakeholders Handle multiple engagements simultaneously without compromising accountability or reducing level of engagement Experience designing and delivering practical change interventions including stakeholder assessments change impact assessments and communication plan Provide guidance feedback to more junior analysts within the team to elevate their level of capabilities QualificationsTechnical Skills Preferred Required Minimum 5 years of Salesforce CRM experience as a Business Analyst or Business Systems Analyst required Change management experience preferred Project management experience preferred Salesforce Business Analyst Certification preferred Salesforce Administrator Certification preferred Strong working knowledge of Salesforce platform out-of-the-box functionality including best practices security constructs integration patterns and development options Other Skills Required Excellent listening communication facilitation and presentation soft skills Ability to define and communicate the big picture in terms of the solution both functional and technical components and break it down into smaller manageable work units Strong interpersonal consultative consensus builder and issue resolution skills Experience working in a team-oriented collaborative environment - and fostering the culture of technical collaboration Ability to present ideas in user-friendly language and to interface on business and technical concepts Ability to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints as well as the ability to deliver in a fast-paced evolving environment Exceptional analytical conceptual and problem-solving abilities Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution Other Salesforce certifications Change or Project Management Certification About Regal RexnordRegal Rexnord is a publicly held global industrial manufacturer with 30 000 associates around the world who help create a better tomorrow by providing sustainable solutions that power transmit and control motion The Companys electric motors and air moving subsystems provide the power to create motion A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications The Companys automation offering comprised of controls actuators drives and precision motors controls motion in applications ranging from factory automation to precision control in surgical tools The Companys end markets benefit from meaningful secular demand tailwinds and include factory automation food beverage aerospace medical data center warehouse alternative energy residential and commercial buildings general industrial construction metals and mining and agriculture Regal Rexnord is comprised of three operating segments Industrial Powertrain Solutions Power Efficiency Solutions and Automation Motion Control Regal Rexnord has offices and manufacturing sales and service facilities worldwide For more information including a copy of our Sustainability Report visit RegalRexnord com