▷ 15h Left: Principal Service Reliability Engineer

Job Category Product Development Summary Own and scale mission-critical ERP SaaS services while building intelligent cloud-native capabilities This role requires a SRE mindset combined with AI ML expertise and strong application engineering skills across public and private cloud environments Key Responsibilities - End-to-end service ownership design for telemetry security resiliency scalability and performance lead sizing architecture drive service health reviews and process simplification - Incident management and prevention lead postmortems RCAs coordinate fixes define repair items and implement data-driven prevention and continuous improvement - AI ML and GenAI delivery design and integrate solutions with LLMs RAG agentic workflows and conversational AI build low-latency model serving and retraining pipelines - Application engineering develop performant microservices for distributed containerized cloud-native systems - Automation eliminate toil by automating operational workflows recovery procedures code delivery and configuration management build internal tools and reusable scripts services to accelerate delivery and reduce errors - Observability define and implement monitoring logging alerting and tracing strategies establish SLOs SLIs error budgets improve diagnostics and performance visibility for rapid triage - Cross-functional collaboration partner with product operations and data teams to translate requirements into secure scalable solutions communicate effectively with technical and non-technical stakeholders Minimum Qualifications - BS MS in Computer Science or related field 10 years of software engineering in cloud environments - Strong in distributed systems microservices using java python SQL data modeling python for AI automation - SRE DevOps expertise systems and networking fundamentals application security observability performance analysis and incident response - Proven SDLC excellence code quality reviews version control CI CD testing and release engineering - Excellent written and verbal communication English fluency Preferred Technical Skills - AI ML GenAI experience with foundational models RAG agentic architectures model deployment optimization monitoring and retraining - Cloud and containers experience with containerization orchestration and resilient fault-tolerant microservices - Observability hands-on experience designing dashboards alerts traces logs and metrics defining SLOs SLIs and error budgets on-call readiness and runbook quality - Operations performance tuning across java python and SQL for large-scale enterprise applications strong Linux Unix expertise capacity planning and reliability reviews - Automation and scripting proficiency in scripting to automate operational workflows build tooling and CI CD tasks e g shell scripting python configuration-as-code task runners - Familiarity with enterprise ERP applications and standard DevOps tooling and practices Qualifications Career Level - IC4 About Us As a world leader in cloud solutions Oracle uses tomorrow s technology to tackle today s challenges We ve partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity We know that true innovation starts when everyone is empowered to contribute That s why we re committed to growing an inclusive workforce that promotes opportunities for all Oracle careers open the door to global opportunities where work-life balance flourishes We offer competitive benefits based on parity and consistency and support our people with flexible medical life insurance and retirement options We also encourage employees to give back to their communities through our volunteer programs We re committed to including people with disabilities at all stages of the employment process If you require accessibility assistance or accommodation for a disability at any point let us know by emailing or by calling 1 888 404 2494 in the United States Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law