Process Consultant

2 days ago

Bengaluru India Happiest Minds Technologies Full time

Job Description Job Title: Process Consultant | Consulting & Presales Location: Bangalore Experience: 5-6 years (Post-MBA) Role Overview We are seeking a dynamic and experienced Process Consultant to lead AI and automation initiatives. This role emphasizes consulting, process mining, presales, and exposure to emerging technologies such as Generative AI, Advanced AI/ML, and Process Automation. You will bridge business needs with technical capabilities, support client engagements, and shape intelligent automation solutions. Key Responsibilities Process Consulting & Delivery - Deep understanding of enterprise value chains: P2P, O2C, R2R, S2C, H2R, etc., and core business processes across verticals like banking, insurance, healthcare, and manufacturing. - Engage with CXOs, narrate transformation stories, and independently drive proposals with sales teams. - Gather and analyze business requirements across technologies like RPA, LCNC, AI, GenAI, and deploy solutions using leading enterprise tools. - Lead process consulting projects including standardization, re-engineering, and elimination. - Deliver process mining projects using tools like Celonis and Signavio to identify inefficiencies and define business value. Delivery Focus - Lead use case discovery and feasibility assessments across value chains. - Support business case development including ROI analysis, cost-benefit assessments, and resource planning. - Create implementation roadmaps with short-term and long-term goals. - Conduct PoCs and pilot analysis for AI/GenAI tools (LLMs, chatbots, document intelligence, etc.). - Analyze and document automation workflows using tools like UiPath, Power Automate, or Automation Anywhere. - Collaborate with solution architects and data scientists to define functional and non-functional requirements for AI-powered solutions. Presales & Client Engagement - Support presales activities across large RFPs, proactive pitches, and account mining. - Deliver compelling client presentations, solution demos, RFP/RFI responses, and value propositions. - Collaborate with sales, product, and engineering teams to align proposals with client goals. Required Skills & Qualifications Education - MBA from a reputed institute (preferred focus: Technology, Operations, Strategy, or Analytics). - Bachelor's degree in Engineering, Computer Science, or a related field. Experience - 5 to 6 years of relevant experience post-MBA in top-tier consulting firms. - Hands-on experience with end-to-end automation solution deployment. - Proficiency with mining tools (Celonis, Signavio), automation tools (UiPath, Blue Prism, Power Automate), and LCNC platforms (PowerApps, Outsystems, ServiceNow). - Exposure to AI/ML or Generative AI projects (e.g., GPT, Claude, Vertex AI). - Experience in presales, RFP/RFI management, and proposal development. Skills - Strong analytical and problem-solving capabilities. - Excellent communication, stakeholder management, and presentation skills. - Familiarity with AI concepts such as NLP, LLMs, OCR, and knowledge graphs. - Understanding of APIs, data pipelines, and system integration is a plus.

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