Lead ServiceNow SecOps

2 days ago

Mumbai, Maharashtra, India Visionet Systems Inc. Full time
Job Description

Lead ServiceNow SecOps & IRM Functional Consultant

Job Title: Lead ServiceNow SecOps & IRM Functional Consultant

Location: Onsite

Job Type: Full-time

Experience Level: 10+ years

Position Summary

We are seeking an experienced LeadServiceNow Functional Consultant with deep expertise in Security Operations (SecOps) and Integrated Risk Management (IRM) modules along with ITSM module. This role involves leading client engagements, designing and getting implemented ServiceNow solutions, and ensuring alignment with security and compliance best practices. The ideal candidate will have strong functional consulting skills, a solid understanding of ITIL v4 processes, and proven experience in delivering enterprise-grade ServiceNow implementations.

Key Responsibilities

- Client Engagement & Consultation
- Lead client workshops to assess current security and compliance processes.
- Gather and analyze business, functional, and technical requirements.
- Translate client requirements into effective ServiceNow functional & technical solutions.
- Solution Design & Implementation
- Design and get implemented ServiceNow SecOps and IRM solutions aligned with best practices.
- Get configured/aligned modules such as Vulnerability Response, Security Incident Response, Risk Management, and Compliance Management.
- Design & get implemented custom integrations to meet client-specific security & risk management requirements.
- Project Management & Delivery
- Lead end-to-end ServiceNow implementations, ensuring timely and quality delivery.
- Collaborate with cross-functional teams including developers, business analysts, and scrum masters/project managers.
- Mentor junior consultants and oversee development activities.
- Testing & Quality Assurance
- Develop and execute test plans to validate solution functionality.
- Identify and get resolved issues during testing phases.
- Lead pilot training & User Acceptance Testing during UAT phase.
- Ensure adherence to quality standards and best practices.
- Training & Support
- Conduct training sessions for different user personas including end-users, service & process owners and administrators etc.
- Provide post-implementation support and assist with feature adoption.
- Assist clients in adopting new features and functionalities.

Functional Skills

Required Skills & Qualifications

- Strong expertise in ITIL/ITSM ServiceNow functional consulting
- Proven experience in implementing ServiceNow SecOps, IRM and ITSM modules
- Deep understanding of security operations, risk management, and compliance frameworks
- Ability to gather and analyze business requirements and create detailed process flows, functional specs, and test cases
- Skilled in technical documentation and proficient with MS Office tools (especially Visio)
- Expertise in Agile/Scrum methodologies and tools (Jira, Confluence).
- Strong communication, problem-solving, and interpersonal skills.
- Flexible, detail-oriented, and capable of working in dynamic environments with diverse stakeholders.
- Ability to work across all organizational levels and lead teams effectively

Education: Bachelors (mandatory) or Masters degree (MBA is preferred) in computer science, Information Technology, or a related field.

Experience: At least 10 years of overall experience in ServiceNow functional consulting with at least 5+ years on SecOps & IRM modules (mandatory) along with ITSM module

Certifications: ServiceNow CIS (SecOps & IRM), CSA and ITIL Intermediate/Expert (preferred).

  • Advanced ServiceNow Applications Specialist

    5 days ago

    Mumbai, Maharashtra, India beBeeServiceNowDeveloper Full time

    ServiceNow Developer/ Administrator OpportunityKey Responsibilities:Design, configure and customize ServiceNow applications and modules.Develop custom workflows, scripts, integrations, UI policies and business rules.Collaborate with stakeholders to gather requirements and translate them into functional solutions.The ideal candidate will have experience...

  • Advanced ServiceNow Security Professional

    3 days ago

    Mumbai, Maharashtra, India beBeeSecurity Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    ServiceNow Developer PositionWe are seeking an experienced ServiceNow developer to fill this challenging and rewarding role.Key Responsibilities:Hands-on expertise with ServiceNow Security Incident Response (SIR) and Vulnerability Response (VR) module configuration and customization.Familiarity with best practices in IT security, vulnerability management,...

  • ServiceNow Platform Lead

    2 days ago

    Mumbai, Maharashtra, India beBeeServicenow Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: ServiceNow Technical LeadLocation – Remote Work timings: 3 pm to 11 PM IST Note - Only Immediate Joiners considered.Overview of Role:We are looking for a skilled ServiceNow Team Lead to oversee our team of professionals, managing incoming work, assigning tasks, and serving as the primary point of contact for customers to ensure their needs are...

  • Client Director

    1 day ago

    Mumbai, Maharashtra, India ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500xc2xae Our intelligent cloud-based...

  • 15h Left) It Operations Management, Advisory Solution Consultant

    6 days ago

    Mumbai, Maharashtra, India ServiceNow Full time

    Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based...

  • AI Engineering Expert

    3 days ago

    Mumbai, Maharashtra, India beBeeArtificial Full time US$ 12,00,000 - US$ 15,00,000

    We are seeking a talented individual to join our team as an AI Engineer. As a key member of our service delivery team, you will be responsible for implementing ServiceNow AI Agents at healthcare payer clients.The ideal candidate will have deep expertise in the ServiceNow platform, AI Agent Studio, and integration of AI/ML models with enterprise...

  • 3 Days Left Senior Manager, Expert Services

    4 weeks ago

    Mumbai, Maharashtra, India ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500xc2xae Our intelligent cloud-based...

  • IT Operations Management, Advisory Solution Consultant

    7 days ago

    Mumbai, Maharashtra, India ServiceNow Full time US$ 1,00,000 - US$ 1,50,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Senior ServiceNow Technical Lead

    2 days ago

    Mumbai, Maharashtra, India beBeeServiceNow Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: ServiceNow LeadThe ideal candidate will have a proven track record of successfully leading and managing complex ServiceNow implementations, with a strong focus on technical expertise, leadership skills, and ability to collaborate effectively with cross-functional teams.Key Responsibilities:Technical ExpertiseCreate and manage intricate flows,...

  • New Logo Account Executive

    3 weeks ago

    Mumbai, Maharashtra, India ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500xc2xae Our intelligent cloud-based...