ServiceNow Technical Lead

6 days ago

Mumbai, Maharashtra, India Nexusnow Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description – ServiceNow Technical Lead & Implementation Specialist

Location:
Mumbai

Work Mode:
5 Days WFO

Experience:
10+ Years

Notice Period:
Immediate Joiners Preferred

About the Role:

We are looking for a
ServiceNow Certified Technical Lead & Implementation Specialist
with strong expertise in implementing ServiceNow modules, with a particular focus on
Business Process Management (BPM)
, in cloud environments (
AWS/GCP
) for Insurance and BFSI clients.

Key Responsibilities:

  • Lead the
    end-to-end design, architecture, and technical implementation
    of ServiceNow solutions.
  • Drive
    integration of ServiceNow with multiple systems/applications
    , ensuring scalability, security, and compliance.
  • Collaborate with business analysts and project managers to align ServiceNow technology with
    business needs and processes
    .
  • Provide
    technical leadership
    , manage project risks, and deliver robust, high-quality solutions.
  • Oversee
    scripting, performance optimization, and adherence to security best practices
    across implementations.
  • Troubleshoot technical issues, provide recommendations, and ensure smooth stakeholder communication.

Key Skills & Experience:

  • 10+ years of overall IT experience
    , with extensive ServiceNow implementation background.
  • Strong knowledge of
    ServiceNow architecture, framework, data model, and integrations
    .
  • Expertise in
    JavaScript, AJAX, HTML, CSS, ServiceNow APIs & Web Services
    .
  • Proven ability to lead
    cross-functional teams
    and manage complex, large-scale projects

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