Technical Support Representative

4 weeks ago

Bangalore Karnataka, India Zevas Communications Full time

Work onsite in our Bengaluru office This position involves acting as the front line of interaction with customers providing support via phone for both inbound and outbound calls The role also includes documenting customer issues and feedback to improve the overall customer experience The ideal candidate should be customer-centric with strong interpersonal and communication skills We expect greater of ourselves Whats Your Greater Come find it at ResultsCX What job duties can I expect to perform as a Customer Support Representative Front-line customer support Answer technical inquiries Provide resolutions using available resources Deescalate challenging situations Document cases in CRM Assist customers with product information purchases store locations assembly troubleshooting incident management repairs warranty support and wireless connectivity issues What requirements must I meet to join the team Bachelor s degree in any field 0-3 years of experience in technical support or customer service with technical knowledge Knowledge of technical products networking Wi-Fi Basic understanding of Windows Mac OS and computer hardware Familiarity with consumer electronics Willing to work in night shifts possible rotational shifts and 24 7 work schedule A2 B1 English proficiency and typing speed of 25 WPM with 95 accuracy Experience with CRM and case management Why join our ResultsCX team Employee Performance Incentives Annual Vacations Frequent Employee events Rewards and Recognition Career Growth Opportunities If this sounds like an opportunity that you would be interested in dont miss out Training classes are forming now Spaces are limited so apply now to secure your spot ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race color religion national origin sex sexual orientation gender identity age disability veteran status or any other protected factors under federal state or local law

  • Technical Support Representative

    4 days ago

    bangalore, India TalentBridge Full time

    Job Title: Technical Support Representative – Support (Fresher)Location: Bangalore (BCIT. Bangalore)Education: B.Sc (Computer Science/Information Technology) / BCA Graduates (2024/2025 Pass-outs with certificate candidates can apply)Required Experience: FresherJob Description:We are looking for a Technical Support Representative to provide exceptional...

  • Technical Support Representative

    4 weeks ago

    Bangalore, Karnataka, India VERIFONE Full time

    Why VerifoneFor more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide Verifone has a diverse dynamic and fast paced work environment in which...

  • Technical Support Representative

    1 week ago

    Bangalore, India Jobted IN C2 Full time

    The Company: Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our...

  • Technical Support Representative

    4 days ago

    Bengaluru, Karnataka, India, Karnataka TalentBridge Full time

    Job Title: Technical Support Representative – Support (Fresher)Location: Bangalore (BCIT. Bangalore)Education: B.Sc (Computer Science/Information Technology) / BCA Graduates (2024/2025 Pass-outs with certificate candidates can apply)Required Experience: FresherJob Description:We are looking for a Technical Support Representative to provide exceptional...

  • Technical Support Representative – Voice

    2 days ago

    bangalore, India TRDFIN Support Services Pvt Ltd Full time

    Location: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...

  • Technical Support Engineering

    2 days ago

    Bangalore, Karnataka, India Microsoft Full time

    With more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ensuring...

  • Customer Support Representative

    5 days ago

    Bengaluru, Karnataka, India CORESTRAT LABS PRIVATE LIMITED Full time

    **Job Title**: Customer Support Representative **Location**: [BANGALORE) **Job Type**: [Full-time] **Job description** **About the Role**:The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevels suite of software features. A qualified Customer Support Representative possesses the...

  • Senior Technical Support Representative

    2 weeks ago

    Bangalore, India Jobted IN C2 Full time

    The Company: Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our...

  • Technical Support Engineer

    3 weeks ago

    Bangalore, Karnataka, India BlueOptima Full time

    Company Description BlueOptima s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries We provide industry-leading objective metrics in software development We enable large organisations to deliver better software faster and at lower cost with technology that pushes the limits of...

  • Technical Support Engineer

    3 weeks ago

    Bangalore, Karnataka, India Hewlett Packard Enterprise Full time

    Technical Support Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications...