Ticketing Executives

3 weeks ago

Shillong, India ********** Full time

Job Description

Description

We are seeking a dynamic and motivated Ticketing Executive to join our team in India. This entry-level position is ideal for freshers looking to start their career in the ticketing and events industry. The successful candidate will be responsible for managing ticket sales, assisting customers, and ensuring a seamless ticketing experience.

Responsibilities

- Manage ticket sales and customer inquiries effectively.
- Assist customers with booking tickets and resolving issues.
- Coordinate with various departments to ensure smooth ticketing operations.
- Maintain accurate records of ticket sales and customer interactions.
- Provide information regarding events, prices, and seating availability.

Skills and Qualifications

- Excellent communication and interpersonal skills.
- Proficiency in using ticketing software and CRM systems.
- Strong customer service orientation and problem-solving skills.
- Basic knowledge of the event management industry is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Familiarity with payment processing systems and cash handling.

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