Sales Operation Analyst

Overview Role Summary IDC is looking for a Sales Operations Analyst to join the GSOC Team focusing on generating sales data and assisting the global sales teams within various geographical areas Why IDC IDG is a dynamic and innovative data research and services company at the forefront of guiding the global technology market ecosystem Our mission is to help companies grow by putting technology insights into action and empowering businesses to make better decisions and thrive in the digital-first age IDC the largest division of IDG is the most respected global technology market research firm Building upon terabytes of proprietary data expert thought leadership and existing digital products IDC is creating new generative Artificial Intelligence AI -powered business lines that serve its customers in fundamentally new ways In this newly created team you will be exposed not only to expert tech strategy analysts but also to product development teams going from 0 to 1 About IDC International Data Corporation IDC is the premier global provider of market intelligence advisory services and events for the information technology telecommunications and consumer technology markets IDC helps IT professionals business executives and the investment community make fact-based decisions on technology purchases and business strategy More than 1 100 IDC analysts provide global regional and local expertise on technology and industry opportunities and trends in over 110 countries worldwide For 50 years IDC has provided strategic insights to help our clients achieve their key business objectives IDC is a subsidiary of IDG the world s leading technology media research and events company IDC is an Equal Opportunity Employer Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability handicap race color religion gender gender identity and expression ancestry national origin age genetic Recruitment Fraud Notice IDC would like to inform you that we conduct our formal communications via corporate email our Applicant Tracking System iCIMS LinkedIn messaging or directly by phone We do not use any other platform including Telegram WhatsApp Signal text instant message etc to communicate with prospective candidates If you receive any communication outside of our formal communications channels please ignore it and block the sender or caller In addition we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers If you have been contacted by someone claiming to represent a job offer please report it as potential job fraud to law enforcement Responsibilities Job Scope Evaluate organize data and provide support to the Marketing and Sales Departments A candidate with mindset to use data analysis to resolve problems Producing and maintaining sales reports Presenting and distributing data interpretations Evaluating the work performance of sales representatives Presenting Client Business Value Reports to the sales departments Constantly learning and harnessing technology to remove work area bottlenecks and boost performance efficiency Entering information administering and managing data into the customer relationship management CRM system - Salesforce com Good Command over verbal communication Create Client newsletters using Adestra Email and Marketing Software platform Qualifications Experience in database clean up - identifying and merging duplicates Excellent data analysis via excel file pivot table Excellent time management skill Degree in Busines Administration Excellent Communication Skills