Manager - Retail Store Operations
2 weeks ago
Job Description Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role Store Manager Job Level/ Designation M1 Function / Department Retail Location ERODE Job Purpose - Drive customer delight in every walk-in and Overall responsibility for activities at a store - spanning customer service, store-level sales and revenue targets across all products (voice post-paid/ prepaid, data etc.) - Execute marketing promotions, display and store experience schemes - Comply to all HSW guidelines and impart knowledge about HSW Key Result Areas/Accountabilities Sales - Achieve TNPS & EQ. - Deliver revenue targets for the store - Increase revenue per footfall by aiding customers purchase decisions - Driving sales of all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a store - Ensure and monitor quality of acquisition through the store RoI - Achieve profitability (Return on investment) targets for the store - Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service - Manage higher retention and achieve customer satisfaction for walk-in customers Store Management - Ensure adherence to store processes in terms of documentation and systems - Ensure infrastructure / store upkeep - Maintain availability of stock at the store while adhering to norms - Ensure appropriate product placement & displays at store Core Competencies, Knowledge, Experience Good communication skills Awareness on technology advancements & new digital product knowledge Continuous Learning & Empowering Talent Building Team Commitment Leads Decision Making & Delivering Results Products, Services and Technology Knowledge - Consumer Sales Planning and Forecasting Problem Solving Must Have Technical / Professional Qualifications - Essential : Graduation - Regular - Desired : post - graduation in business management/MBA - work ex: 1 - 4 years - Experience of retail store and customer relationship management - Revenue Target achievement and cost management. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
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Retail Store Manager
2 weeks ago
Hingoli, India Reliance Retail Full timeJob Description Company Overview Reliance Retail, India's largest and most profitable retailer, offers a diversified omni-channel presence with integrated store concepts, digital, and new commerce platforms. With over 15,000 stores across 7,000+ cities, Reliance Retail serves a customer base of more than 193 million, providing superior quality products and...
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Retail Store Manager
41 minutes ago
Alwar, India Reliance Retail Full timeJob Description Job Summary: We are seeking a highly motivated and experienced Retail Store Operations Manager to lead daily store operations, ensure outstanding customer experience, drive store profitability, and implement best practices across store teams. The ideal candidate should have strong leadership, operational, and people management skills within a...
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Retail Store Manager
2 days ago
Nagpur, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and most profitable retailer, leading the market through its omni-channel presence, diverse store concepts, digital platforms, and strong commitment to delivering quality products and superior shopping experiences across 7,000+ cities nationwide. Job Overview As a Senior Retail Store Manager...
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Retail Store Manager
2 weeks ago
Thiruvananthapuram, Thiruvananthapuram / Trivandrum, India Reliance Retail Full timeJob Description Job Summary The Retail Store Manager is responsible for the daily operations and overall performance of the retail store. This role ensures high levels of customer satisfaction, staff development, and operational excellence while achieving sales and profitability goals. The ideal candidate is a dynamic leader with strong organizational and...
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Retail Store Manager
3 weeks ago
Thiruvananthapuram, Thiruvananthapuram / Trivandrum, India Reliance Retail Full timeJob Description Key Responsibilities - Sales & Business Performance - Achieve and exceed store sales, profitability, and KPI targets. - Implement strategies to drive footfall, conversion, and average transaction value. - Analyze sales reports to identify opportunities and areas for improvement. - Customer Experience - Ensure superior customer service...
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Assistant Store Manager
5 days ago
Chennai, India Reliance Retail Full timeJob Description Company Overview Reliance Brands Limited is a leader in luxury and premium retail in India, representing renowned global brands across fashion, lifestyle, and retail. Known for its expertise in brand building, retail operations, and delivering distinguished customer experiences, Reliance Brands Limited has redefined the countrys premium...
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Sales and Store Operations
2 weeks ago
Gadarwara, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is the leading retailer in India, transforming the retail landscape since 2006 with over 15,000 stores in 7,000+ cities, serving 193 million customers. Known for its expansive footprint, it offers unmatched value, quality, and experiences. Job Overview Join Reliance Retail as a Sales and Store Operations...
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Store Manager-TST
2 weeks ago
india Reliance Retail Full timeCompany OverviewReliance Retail is India's largest and most dynamic retailer, offering exceptional value, premium quality products, and a world-class shopping experience through its integrated omni-channel platforms. With an extensive nationwide presence, a strong digital ecosystem, and a dedicated workforce, the company redefines retail excellence across...
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Store Manager
2 weeks ago
Chennai, India Reliance Retail Full timeCompany Overview Reliance Retail is India's leading retail company, known for its rapid growth and diversified omni-channel presence. With over 15,000 stores across 7,000+ cities, we provide an unmatched shopping experience, superior quality products, and outstanding value, revolutionizing retail through innovation in people, processes, and technology. Our...
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Store Manager
2 weeks ago
chennai, India Reliance Retail Full timeCompany OverviewReliance Retail is India's leading retail company, known for its rapid growth and diversified omni-channel presence. With over 15,000 stores across 7,000+ cities, we provide an unmatched shopping experience, superior quality products, and outstanding value, revolutionizing retail through innovation in people, processes, and technology. Our...
