Retail Store Manager
3 weeks ago
Job Description Job Summary: We are seeking a highly motivated and experienced Retail Store Operations Manager to lead daily store operations, ensure outstanding customer experience, drive store profitability, and implement best practices across store teams. The ideal candidate should have strong leadership, operational, and people management skills within a retail environment. Key Responsibilities: 1. Store Operations Management - Oversee day-to-day operations of the retail store(s), ensuring seamless execution and adherence to SOPs. - Monitor and manage store KPIs including sales, shrinkage, footfall conversion, ATV (Average Transaction Value), and UPT (Units Per Transaction). - Ensure effective stock management, replenishment, and visual merchandising as per brand guidelines. 2. Team Leadership & Performance Management - Lead, train, and motivate store staff to achieve performance and customer service goals. - Drive accountability and performance through regular reviews, coaching, and feedback sessions. - Create a culture of excellence and continuous improvement within the team. 3. Customer Experience & Relationship Management - Ensure the highest levels of customer satisfaction through staff training and process improvement. - Handle escalated customer issues and ensure timely resolution. - Implement CRM initiatives and loyalty program strategies effectively. 4. Compliance & Standards - Ensure compliance with company policies, health & safety regulations, and statutory requirements. - Audit stores regularly to ensure standards in cleanliness, merchandising, and operational readiness. 5. Reporting & Analytics - Analyze sales trends, inventory health, and customer feedback to propose actionable improvements. - Prepare daily, weekly, and monthly performance reports and present them to management. Key Requirements: - Experience: Minimum 58 years in retail store operations, with at least 2 years in a leadership/managerial role. - Education: Bachelor's degree in Business Administration, Retail Management, or related field. MBA is a plus. - Skills: - Strong leadership and team-building capabilities. - Excellent communication and interpersonal skills. - Proficient in POS systems, MS Excel, and retail management software. - Analytical mindset with a data-driven approach to problem-solving. - Ability to work in a fast-paced, customer-centric environment.
-
Retail Store Manager
4 days ago
India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's leading and most profitable retailer with a diversified omni-channel presence encompassing integrated store concepts, digital platforms, and new commerce. Serving over 193 million customers, Reliance Retail is committed to delivering superior value, quality products, and an exceptional shopping...
-
Retail Store Manager
3 weeks ago
Nagpur, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and most profitable retailer, leading the market through its omni-channel presence, diverse store concepts, digital platforms, and strong commitment to delivering quality products and superior shopping experiences across 7,000+ cities nationwide. Job Overview As a Senior Retail Store Manager...
-
Retail Store Manager
4 days ago
Chennai, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and most profitable retailer, offering a diversified omni-channel presence across 15,000+ stores in 7,000+ cities. As a leader in Consumer Electronics, Grocery, Fashion, Pharma, and Connectivity, we deliver unmatched value, exceptional products, and an unparalleled customer experience...
-
Store Manager
6 days ago
India Reliance Retail Full timeJob Description Company Overview Reliance Retail, India's leading and fastest-growing retailer, offers an exceptional value proposition through its extensive omni-channel network. Renowned for superior quality, innovative platforms, and outstanding shopping experiences, Reliance Retail caters to millions nationwide, delivering excellence in consumer...
-
Store Manager
4 days ago
Khamgaon, India Reliance Retail Full timeJob Description Job Description Company Overview Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193...
-
Store Manager
3 weeks ago
Chennai, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's leading retail company, known for its rapid growth and diversified omni-channel presence. With over 15,000 stores across 7,000+ cities, we provide an unmatched shopping experience, superior quality products, and outstanding value, revolutionizing retail through innovation in people, processes, and...
-
Store Manager
3 weeks ago
Coimbatore, India Reliance Retail Full timeJob Description Store Manager will be heading one supermarket, - Responsible for the process and operations of the store. - Handling store's Profit and Loss - Collaborate with other groups internally and externally as they relate to daily operations - High ethical standards with proven ability to handle highly confidential and sensitive information. - Top...
-
Store Manager
2 weeks ago
Bengaluru, India Reliance Retail Full timeJob Description Job Description: Apparel Store Manager- We are in search of a dynamic and highly effective Apparel Store Manager to motivate and lead a team of young, energetic and fashion forward workforce. The ideal candidate should have a strong academic foundation, including a Bachelor's degree, with a preference for individuals with a professional...
-
Assistant Store Manager
2 days ago
Dharwad, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's leading retailer, recognized for its extensive omni-channel presence across diverse store concepts and digital platforms. As a dynamic, innovative company, we deliver top-quality products and superior customer service to a wide base nationwide, continually enhancing opportunities for employees and...
-
Store Manager
3 weeks ago
Delhi, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and most profitable retailer, renowned for its diversified omni-channel presence and exceptional value proposition. With a loyal customer base exceeding 193 million across the country, Reliance Retail offers superior quality products and an unmatched shopping experience across Consumer...
