Store Manager-TST
13 hours ago
Company OverviewReliance Retail is India's largest and most dynamic retailer, offering exceptional value, premium quality products, and a world-class shopping experience through its integrated omni-channel platforms. With an extensive nationwide presence, a strong digital ecosystem, and a dedicated workforce, the company redefines retail excellence across consumer segments.Job OverviewThe Store Manager TST position at Reliance Retail is a full-time, mid-level role based in Salumbar and Asind. As a Store Manager, you will be responsible for overseeing retail operations, managing staff, driving sales, and ensuring an outstanding customer experience. This opportunity is ideally suited for individuals with 2 to 5 years of relevant work experience who are passionate about retail management and team leadership.Qualifications and SkillsInventory Management (Mandatory skill): Demonstrated expertise in maintaining optimal inventory levels, conducting stock audits, and minimizing shrinkage to support seamless store operations.Retail Operations (Mandatory skill): Significant experience handling day-to-day store functions, ensuring adherence to operational policies, and efficiently executing store processes.Staff Training (Mandatory skill): Proven ability to recruit, onboard, and develop store staff through effective training programs that drive performance, efficiency, and customer satisfaction.Team Leadership: Strong leadership qualities with experience in motivating, managing, and evaluating team members to achieve store goals through effective collaboration and mentorship.Sales Forecasting: Skill in analyzing market trends and historical data to make accurate sales projections, set targets, and optimize product assortment to maximize store profitability.Customer Service: Commitment to delivering superior customer service, promptly addressing customer feedback or concerns, and fostering a welcoming environment for all shoppers.P&L Management: Proficiency in managing store budgets, controlling expenses, and driving profitability through financial analysis and sound fiscal decision-making.Visual Merchandising: Ability to design and implement visually appealing merchandise displays that enhance the customer shopping experience and drive product sales within the store.Roles and ResponsibilitiesSupervise daily store operations, monitor staff performance, and uphold Reliance Retails operational standards and values at all times.Manage inventory, including accurate receipt, storage, replenishment, and auditing of stock to ensure availability and reduce losses.Train, mentor, and guide staff members in customer service, product knowledge, and process compliance to build a high-performing team.Develop and implement sales strategies to achieve store targets and objectives, driving continuous growth in sales and profitability.Monitor and optimize store expenses, handle P&L statements, and implement measures to maximize profitability while maintaining quality.Ensure exceptional customer service, resolve customer inquiries and issues promptly, and build strong customer relationships.Create and maintain appealing merchandise displays, adhering to the companys visual merchandising guidelines and standards.Conduct regular safety and security checks to safeguard store assets, employees, and customers in compliance with company policies.Prepare and review store performance reports for senior management, suggesting and implementing improvements where needed.
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