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High Salary: Service Manager Service Head
1 month ago
Description
The Service Manager Service Head will be responsible for leading the service department, ensuring high levels of customer satisfaction, and driving operational excellence within the team.
Responsibilities
- Oversee daily operations of the service department to ensure excellent customer service and satisfaction.
- Develop and implement service strategies to improve efficiency and effectiveness.
- Manage and lead a team of service technicians and support staff, providing training and mentorship.
- Monitor service metrics and KPIs to drive performance improvements.
- Collaborate with other departments to ensure seamless service delivery and customer experience.
- Handle customer complaints and resolve issues in a timely manner.
- Prepare reports and presentations for management regarding service performance and initiatives.
Skills and Qualifications
- Bachelor's degree in Business Administration, Engineering, or related field.
- 2-5 years of experience in service management or related field.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in using service management software and tools.
- Strong analytical and problem-solving skills.
- Ability to work under pressure and manage multiple tasks effectively.
NOTE: - Candidate must have past experience, certificates, salary slip to current salary and other education certificates and Government ID Required.
Interview process is walk-in-PLEASE SHARE IMMEDIATELY UPDATED RESUME
HI-TECH INFORMATION FAST SERVICES.
Office Address: -Hi-Tech House, S.No.104/19,(Manjari Bk.) Pune.-412307.
Contact-92 25 620 641.
We Believe in Clients Satisfaction as Well as Candidate Job Satisfaction
Spotlight
- Performance bonus, Mobile bill reimbursements
