Program Manager

2 days ago

Bengaluru India Urban Company Full time

Job Description

Role: Senior Category Manager (Program Manager)

About the Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage

therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind -

1. Customer love: Build a platform that offers truly delightful and differentiated services
2. Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood
3. Technology first: Bring innovation and technology to an age-old industry

What Youll Do:

The most common question asked is, &aposWhat does a typical day in the life of an SCM look like&apos To answer that in brevity, no two days will be the same for you in this role:

1. First focus is operational excellence for your set of cities - this involves selection and training of new partners and improving current partners&apos quality. This is the crux and main focus of the role. It is an operations-heavy role
2. You will also be expected to take charge of key central growth tracks for the category over time:

- Projects focused on improving quality and service excellence
- Projects focused on improving offerings and innovation
- Collaboration with cross-functional teams to ensure swift and robust execution.

You are the owner of the business entrusted to you, and you have a direct influence on how the business shapes up. We are looking for folks who have a high ownership mindset and love operational excellence

What We Need:

- Minimum 2-4 years of experience in an ops-related/consulting/strategy role.
- Demonstrated leadership of teams and projects the ability to influence and lead.
- Someone who understands great things gets built by both smarts AND hard work.

What can you expect:

- A great work environment with massive ownership and growth opportunities.
- Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession
- A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and change
- Growth opportunities within UC via our robust internal mobility program

At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

  • Program Manager

    1 week ago

    India BookMyLearning Full time

    Company Description BookMyLearning is a premier online education platform dedicated to equipping learners with job-ready skills in high-demand fields such as Data Science, AI, Business Analytics, Investment Banking, and Cybersecurity. We offer industry-aligned Post Graduate Programs designed in collaboration with top experts to ensure learners gain both...

  • Program Manager

    3 days ago

    India BookMyLearning Full time

    Company Description BookMyLearning is a premier online education platform dedicated to equipping learners with job-ready skills in high-demand fields such as Data Science, AI, Business Analytics, Investment Banking, and Cybersecurity. We offer industry-aligned Post Graduate Programs designed in collaboration with top experts to ensure learners gain both...

  • Program Manager

    2 weeks ago

    India Talent Sutra Full time US$ 90,000 - US$ 1,20,000 per year

    Key Responsibilities:Strategic Planning & Execution:Lead the execution, and delivery of large-scale strategic programs across investmentbanking (e.g. digital platforms, risk remediation). Establish and manage program governance structures, including steering committees,working groups, and reporting cadences. Develop and maintain program artifacts,...

  • Program Manager

    2 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONAmazon's WHS Central Programs team (IN) is seeking a skilled and motivated Program Manager to assist in the management and execution of the WHS programs worldwide. This provides an opportunity to join a team that is continuously evolving and growing. Team supports WW WHS programs to drive injury prevention and risk management. The...

  • Program Manager

    2 days ago

    Bengaluru, India Infosys Limited Full time

    Job Description Responsibilities : 20+ years experience in the Automotive domain (should be from Auto OEMs or Tier 1 Suppliers) Experience managing global delivery of large and complex automotive projects Thorough knowledge of Automotive development models and standards (APSICE, FUSA, SOTIF etc.) Expertise in at least one of the following areas -...

  • Senior Program Manager

    2 days ago

    Bengaluru, India symplr Full time

    Job Description Position Overview: We are seeking a skilled and experienced SAFe Program Manager to lead the successful implementation of our large-scale agile initiatives using the Scaled Agile Framework (SAFe) at symplr. The ideal candidate will have a deep understanding of SAFe principles and practices, excellent leadership and communication skills, and...

  • Program Manager

    2 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on Earth. To get there, we need talented, bright, and data driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Within Amazon's Workplace Health & Safety team, The Employee Safety Experience (ESE)...

  • Program Manager

    2 weeks ago

    India JoVE Full time

    JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...

  • Program Manager

    3 days ago

    India JoVE Full time

    JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...

  • Program Manager

    3 days ago

    India JoVE Full time

    JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...