Senior Executive

Job Description MoveInSync is the global leader in the employee commute space. Started in 2009 with Google as its first customer, MoveInSync now provides commute solutions to 250+ customers, including 50+ Fortune 500 companies across the world. MoveInSync has two offerings: ION and ONE. ION is the SaaS offering for companies to run their employee transport operations efficiently and seamlessly. ONE is a full-stack managed transport solution where we provide fleet management and operational capabilities on top of the SaaS layer. MoveInSync is one of the few fast-growing companies with a healthy EBITDA. Our next collective goal is to make the company IPO-ready over 1. Transport Operations Management - Oversee daily employee transportation operations (pickup & drop routes). - Ensure all vehicles report on time and trips run as per schedule. - Coordinate with transport vendors to ensure smooth execution of services. - Optimize routes to reduce travel time and cost. 2. Vendor & Fleet Management - Manage vendor relationships, contracts, and SLAs. - Review vendor performance and escalate issues when needed. - Ensure availability of adequate vehicles and drivers across shifts. - Monitor vehicle health, compliance, insurance, and documentation. 3. Attendance, Rostering & Trip Planning - Prepare daily transport rosters based on shift schedules. - Work closely with HR/Workforce Management teams for attendance updates. - Manage ad-hoc transport requests (late-night drops, weekend support, etc.). 4. Safety & Compliance - Ensure all safety protocols such as GPS tracking, panic buttons, and driver verification are implemented. - Conduct periodic audits on driver behavior, vehicle fitness, and compliance with company policies. - Ensure adherence to local transport regulations and company safety norms (especially for female employees). 5. Monitoring & Control - Track vehicle movement through GPS dashboards or transport management systems. - Respond to live transport issues (breakdowns, no-shows, traffic delays). - Address employee queries and concerns related to transport. 6. Coordination & Communication - Liaise with security, admin, HR, and shift managers. - Communicate schedule changes, delays, or updates to employees. - Handle escalations and resolve transport-related grievances. 7. Reporting & Documentation - Maintain MIS reports: trip logs, cost analysis, fuel usage, delays, utilization, and vendor performance. - Prepare monthly transport cost reports for management review. - Document incidents, complaints, and resolution timelines. 8. Cost Optimization - Identify cost-saving opportunities through route optimization and efficient vendor management. - Track and control transport budgets. - Prevent misuse of transport services by enforcing policies. 9. Technology & System Handling - Use Transport Management Systems (TMS) for scheduling and tracking. - Manage database of employees, routes, shifts, and trip history. - Coordinate with IT for system updates and troubleshooting. 10. Employee Experience & Service Quality - Provide excellent customer service to employees using transport. - Conduct periodic feedback surveys and improve transport experience. - Ensure special care for high-priority passengers (female employees, new joiners, late-night shifts). Additional Skills: - Route optimization skills (knowledge of shortest-path and efficient routing strategies). - Transport Management Systems (TMS) knowledge MoveInSync, Routematic, Safetrax, etc. - GPS tracking and monitoring skills. - Basic mechanical understanding of vehicle maintenance. - MS Excel (Advanced) VLOOKUP, Pivot Tables, Dashboards. - MIS reporting skills and data interpretation. - Understanding of transport compliance laws (motor vehicle rules, women safety guidelines). - Vendor negotiation skills for cost and service improvement. - Emergency handling skills (breakdowns, accidents, missing employees). - Shift scheduling & workforce planning skills.