Product Specialist

3 weeks ago

Hyderabad, Telangana, India State Street Corporation Full time
Job Description

Respond to requests for technical assistance via phone, email or in person (remotely or on-site).

- Diagnose software issues and recommend the appropriate solution.
- Analyze problems, answer questions and provide training related to the software.
- Identify and test workarounds for bugs or deficiencies in the software.
- Research issues dealing with third party software.
- Follow a standard set of procedures and methods when responding to customer requests or inquiries.
- Conduct research on questions and issues using available information resources and other product specialists.
- Contribute to the continuous enhancement and improvement of support processes and methods.
- Successfully handle sensitive issue related situations that affect the perception of how CRD resolves customer problems.
- Manage special projects as required.
- Keep a detailed log of all customer interactions and prepare resolution reports for issues reported by the customer.
- Complete any other related task as assigned.

Education and Experience Requirements

- 7+ years overall work experience in the world of Financial Technology
- Four (4) year degree in a technical field such as Finance, Economics, Financial Engineering, Mathematical Finance or another relevant field
- MBA or CFA or FRM is preferable
- Thorough understanding of Trade Life Cycle and System Development Life Cycle
- Experience in the Charles River application or any Order Management and Execution Management Systems is preferred
- Prior trading support, Middle and Back Office Operations, Fund Accounting or Trading experience is highly preferred.
- Advanced working knowledge of Fixed Income, Derivative and Equity financial instruments
- Prior experience of interacting with Portfolio Managers, Traders, Brokers is preferred
- Strong communication and interpersonal skills, written and oral confident in interaction with senior stakeholders.
- Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must.
- Demonstrate excellent process and project management skills.
- Ability to organize, prioritize, balance key tasks and manage time effectively.
- Comfortable facilitating project working groups and possesses strong data gathering skills.

- Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer.
- Good understanding of SQL
- Working in the Eastern standard time zone is a must as this role is to help US Clients.

  • Product Specialist

    3 weeks ago

    Hyderabad, Telangana, India Pride Honda Full time

    We are looking for an enthusiastic, driven product specialist to join our fantastic sales team. Responsibilities include conducting market research and analyzing trends, performing product demonstrations to staff and customers, gathering feedback, and offering recommendations to the engineering team.Responsibilities:Conducting thorough market research, which...

  • Digital Product Specialist

    22 hours ago

    Hyderabad, Telangana, India Master-Works Full time

    Maste-Works is seeking an experienced digital product specialist to join our design team. As a digital product specialist, you will be responsible for designing and developing innovative digital products that meet the needs of our customers.Key Responsibilities:Research and analyze customer behavior and preferences to inform design decisionsDevelop and...

  • Product Sales Specialist

    1 week ago

    Hyderabad, Telangana, India Townscript Full time

    Job DescriptionProduct Sales Specialist - Event TicketingWe are looking for a Sales Specialist to drive business development and outbound sales for our event ticketing platform. This role involves prospecting, conducting market research, and directly engaging with potential customers to build relationships and close deals. You will be responsible for the...

  • Product Complaints Specialist

    2 days ago

    Hyderabad, Telangana, India Novartis Full time

    Job Description:At Novartis, we are committed to reimaging medicine to improve and extend people's lives. As a Product Complaints Specialist, you will play a vital role in handling market complaints received from across the globe.About the Role:We are seeking an experienced professional to join our team as a Product Complaints Specialist. In this role, you...

  • Engineering Productivity Specialist

    3 days ago

    Hyderabad, Telangana, India LSEG (London Stock Exchange Group) Full time

    About the RoleWe are seeking an experienced Engineering Productivity Specialist to join our Engineering Excellence & Productivity (EXP) team within Corporate Technology (CT). As a key member of this team, you will play a crucial role in building a world-class Developer community that is the envy of the industry.You will lead planning and execution of the...

  • Production Support Specialist Level 2

    4 days ago

    Hyderabad, Telangana, India Equisoft Full time

    The Production Support Specialist (Level 2) reports to the Manager, Production Support and works closely with a team of 20 specialists between Production Support Level 1, 2 & 3, Release Coordinators, and Service Delivery Managers. The incumbent is responsible for all client-facing application production support and incident resolution, ensuring optimal...

  • Bioprocess Product specialist

    1 day ago

    Hyderabad, Telangana, India Cobetter Filtration Group Full time

    Bioprocess Product Specialist - Global (Based in India)Join us at Cobetter Filtration Group in a global role and contribute to advancing cutting-edge bioprocess solutions. We're seeking passionate individuals with expertise in bioprocessing and filtration technologies to join our dynamic team What we're looking for:Master's/Engineering degree in...

  • Bioprocess Product specialist

    2 weeks ago

    Hyderabad, Telangana, India Cobetter Filtration Group Full time

    Bioprocess Product Specialist - Global (Based in India) Join us at Cobetter Filtration Group in a global role and contribute to advancing cutting-edge bioprocess solutions. We're seeking passionate individuals with expertise in bioprocessing and filtration technologies to join our dynamic team What we're looking for: Master's/Engineering degree in...

  • Bioprocess Product specialist

    7 days ago

    Hyderabad, Telangana, India Cobetter Filtration Group Full time

    Bioprocess Product Specialist - Global (Based in India) Join us at Cobetter Filtration Group in a global role and contribute to advancing cutting-edge bioprocess solutions. We're seeking passionate individuals with expertise in bioprocessing and filtration technologies to join our dynamic team What we're looking for: Master's/Engineering degree in...

  • Associate Product Specialist- Vault1

    3 weeks ago

    Hyderabad, Telangana, India FactSet Full time

    RESPONSIBILITIES Be the first line of defense to answer questions related to Portfolio Analytics related products from sales/consulting and reconciliation team Identify and respond to client demand for new initiatives and enhancements to analytics solutions Participate in product focused rotations designed to teach the portfolio management process and...

  • Product Creation Specialist

    1 day ago

    Hyderabad, Telangana, India Amazon Full time

    Company OverviewAmazon provides a platform for individuals and enterprises to sell their goods worldwide. With over 2 million Sellers using the Amazon Marketplace, our goal is to simplify the listing process for them.Job DescriptionWe are seeking a Product Creation Specialist to help Sellers list their products on the Amazon Marketplace by building product...

  • Product Data Management Specialist

    1 day ago

    Hyderabad, Telangana, India CALLAWAY DIGITAL TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Overview:**We are seeking a skilled IT Product Specialist to join our team at CALLAWAY DIGITAL TECHNOLOGIES PRIVATE LIMITED. As an IT Product Specialist, you will be responsible for working with our Product Information Management (PIM) system, specifically Akeneo, and our middleware Eagle.Main Responsibilities:Manage product data models and their...

  • Product Management Specialist

    1 day ago

    Hyderabad, Telangana, India Experian Full time

    We're seeking a skilled Product Management Specialist to join our BI Product Management team and drive the creation and acceleration of our growth ambitions. Our goal is to provide lenders with the best analytics and data to help SMEs thrive without exceeding their risk appetite.Responsibilities:You will interact with stakeholders (customers, business teams,...

  • Production Applications Specialist

    4 days ago

    Hyderabad, Telangana, India Experian Full time

    Experian is proud to offer an exciting opportunity for a Production Applications Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring the smooth operation of our production applications.Job Description:We are seeking a skilled technical professional with expertise in troubleshooting complex...

  • Product Development Specialist

    23 hours ago

    Hyderabad, Telangana, India TechnipFMC Full time

    About the RoleWe are looking for a talented Product Development Specialist to drive innovation and growth within our Seal Technology team. As a key member of our engineering solutions team, you will be responsible for defining and executing engineering solutions that meet the needs of our customers and stakeholders.Main Responsibilities:- Develop new...

  • Edge Computing Specialist

    16 hours ago

    Hyderabad, Telangana, India stealth mode startup - AI Product Based Company Full time

    Job SummaryWe are a stealth mode startup developing AI products and seeking an experienced Edge Computing Specialist to lead the architectural design and implementation of our software systems. The ideal candidate will have 9 years of experience in software architecture, system design, and development of scalable, distributed systems. They should be...

  • Bioprocess product specialist

    6 days ago

    Hyderabad, Telangana, India Cobetter Filtration Group Full time

    Bioprocess Product Specialist - Global (Based in India)Join us at Cobetter Filtration Group in a global role and contribute to advancing cutting-edge bioprocess solutions. We're seeking passionate individuals with expertise in bioprocessing and filtration technologies to join our dynamic team What we're looking for:Master's/Engineering degree in...

  • Product Creation Specialist

    3 days ago

    Hyderabad, Telangana, India Amazon Full time

    Amazon offers a service to help Sellers with listing their products on the Amazon Marketplace. This process reduces friction for Sellers and allows them to focus on other aspects of their business.About the JobWe are looking for a highly skilled and detail-oriented professional to join our team as a Catalog Specialist. In this role, you will be responsible...

  • Bioprocess Product specialist

    2 weeks ago

    Hyderabad, Telangana, India Cobetter Filtration Group Full time

    Bioprocess Product Specialist - Global (Based in India) Join us at Cobetter Filtration Group in a global role and contribute to advancing cutting-edge bioprocess solutions. We're seeking passionate individuals with expertise in bioprocessing and filtration technologies to join our dynamic team What we're looking for:Master's/Engineering degree in...

  • Bioprocess Product specialist

    7 days ago

    Hyderabad, Telangana, India Cobetter Filtration Group Full time

    Bioprocess Product Specialist - Global (Based in India) Join us at Cobetter Filtration Group in a global role and contribute to advancing cutting-edge bioprocess solutions. We're seeking passionate individuals with expertise in bioprocessing and filtration technologies to join our dynamic team What we're looking for:Master's/Engineering degree in...