Apps troubleshooting, Windows OS troubleshooting Intune Azure Cloud

20 hours ago

Pune, Maharashtra, India Infosys Limited Full time
Job Description

- Good skills on Apps troubleshooting (Office, teams, SAP desirable).
- Good skills on Windows 10 / 11 OS troubleshooting
- Intune Knowledge
- Azure Cloud knowledge
- Level 2 Technical Support on Virtual Machines like connectivity issues of Virtual machines
- Providing support on Audio Video connectivity issues and printing related issues
- providing support on issues due to monthly patching/OS auto upgrade
- Trouble shoot issues related Azure-AD authentication and built in applications Edge, rdp etc.
- Investigate and resolve application problems on Virtual machines
- Good knowledge of executing VDI migration projects.
- Good communication skills, customer interaction and good team player
- Develop/maintain PowerShell scripts for project requirements
- Strong Knowledge on PowerShell Runbooks on AVD
- create PowerShell scripts to mitigate Cybersecurity recommendations, providing admin access to end users on Azure

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