Gsa - Front Office

5 days ago


Jaipur Rajasthan, India Ibis Full time

Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS We are seeking a dedicated GSA - Front Office to join our team in Jaipur India As the face of our hotel you will play a crucial role in ensuring guest satisfaction and maintaining our high standards of service excellence Warmly greet and welcome guests upon arrival providing a positive first impression of our hotel Efficiently manage the check-in and check-out processes ensuring accuracy and attention to detail Handle guest inquiries requests and complaints promptly and professionally Maintain up-to-date knowledge of hotel services local attractions and events to assist guests effectively Collaborate with other departments to ensure seamless guest experiences Process room reservations modifications and cancellations using the hotel management system Manage cash transactions and maintain accurate financial records Ensure the front desk area is organized clean and presentable at all times Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting Qualifications Diploma in Tourism Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading writing and verbal proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel Word PowerPoint Additional Information Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic


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