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Quality Director
4 weeks ago
Department: Quality Assurance
Location: India
Description
At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG.
We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security.
Quality Director India
Location: Hyderabad, Hybrid Role
Drive Quality Excellence & Lead a World-Class QA Team
Are you a visionary leader in quality assurance with a passion for innovation, automation, and high-impact delivery We&aposre looking for a Quality Director to lead our QA practice in India, ensuring seamless execution of enterprise software implementations. In this role, you&aposll drive strategic quality initiatives, mentor a team of quality professionals, and collaborate with global executives to elevate our QA standards and automation capabilities.
What you will do:
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Lead & Inspire: Manage and mentor a team of quality architects, analysts, and SI partners, fostering a culture of excellence.
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Deliver Excellence: Oversee multiple client projects, ensuring on-time, on-budget, high-quality deliverables aligned with business goals.
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Test Coverage & Risk Mitigation: Establish robust test coverage strategies, close gaps, and act as the senior escalation point for quality issues.
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Strategic Partnership: Work closely with the Delivery Executive to drive revenue, cost control, budgeting, and margin improvements.
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Client & Stakeholder Engagement: Build and maintain strong relationships with clients, sales teams, and internal leaders, ensuring seamless collaboration.
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Innovation & Process Optimization: Increase test automation coverage (90% target), drive efficiency improvements (10%+ gains), and streamline QA workflows.
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Training & Upskilling: Lead cross-functional training and certification programs, ensuring teams stay ahead of industry best practices.
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Performance & Growth: Optimize resource allocation, team billability, and employee engagement, ensuring career growth and retention.
What Success Looks Like
Your impact will be measured by:
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Quality Metrics & Client Satisfaction: Meeting or exceeding balanced scorecard quality metrics, reducing executive escalations, and improving key client satisfaction scores.
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Automation & Efficiency Gains: Achieving 90% automation test coverage, improving turnaround time on quality deliverables by 10%, and increasing reusability across QA processes.
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First-Time-Right Execution: Ensuring a high approval rate on test specifications, minimizing defects, and enhancing overall QA precision.
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Cross-Functional Strength: Driving training, upskilling, and certification programs to enhance team expertise and productivity.
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Seamless Sales to Delivery Transition: Collaborating with sales, pre-sales, and legal teams to ensure smooth handoffs and successful project kickoffs.
What We&aposre Looking For:
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12+ years of experience in software quality assurance, with at least 5+ years in a leadership role.
- Strong expertise in test automation frameworks, performance testing, and CI/CD pipelines.
- Hands-on experience with QA tools & technologies such as Selenium, JIRA, Robot Framework, Browserstack, JUnit/JaCoCo, Jest/Instanbul, or similar.
- Deep understanding of software development life cycle (SDLC) and Agile methodologies.
- Proven ability to manage large-scale, complex QA projects with multiple stakeholders.
- Experience in defining and tracking quality metrics (KPIs) to measure success and optimize processes.
- Strong understanding of risk management, defect tracking, and issue resolution.
- Ability to collaborate cross-functionally with developers, product managers, business leaders, and external partners.
- Excellent problem-solving and decision-making skills with a strategic mindset.
- Exceptional communication and leadership skills to engage executive stakeholders and mentor QA teams.
Bonus Points for
- Experience in cloud-based applications and DevOps practices.
- Certification in ISTQB, Six Sigma, or Agile frameworks (e.g., SAFe, Scrum Master, PMP, etc.).
- Experience working with global teams and offshore QA models.
- Familiarity with contract negotiation, pre-sales support, and stakeholder management.
Join Us at Vitech
Why Join Us
- Lead high-impact initiatives that shape the future of enterprise software quality.
- Work in a global, collaborative environment that values innovation and expertise.
- Influence quality standards, mentor top talent, and drive continuous improvement.
Ready to take your career to the next level Apply today and be a key player in driving quality excellence
At Vitech, you&aposll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization.
