Associate Director Global Product Quality Management

3 days ago


Hyderabad, Telangana, India Bristol Myers Squibb Full time
Job Description

As the Hyderabad Product Quality Complaints (PQC) Team Lead, you will be responsible for delivering performance and quality of service provided by the HYD PQC team. Reporting to the HYD Global Quality Lead, you will collaborate with the Global Process Owner for Product Quality Complaints to ensure compliant, accurate, timely and efficient management of Product Quality Complaints and associated data, systems and processes for BMS products.

You will lead the Hyderabad PQC team to process complaints robustly and timely, meeting enterprise and global regulatory requirements. Additionally, you will oversee the PQC surveillance team to manage and analyze data, identify trends, and support effective decision-making.

  • Leading the Hyderabad Product Quality Complaints (PQCs) team members to deliver robust and timely processing of Product Quality Complaints (PQCs) to meet enterprise and global regulatory requirements
  • Communicates continuously and effectively with management (Global Quality Lead, Hyderabad, Senior/ Director Product Quality Complaints, Site Quality & Compliance Leadership as appropriate) and key PQC stakeholders on PQC related matters


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