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Global Quality Assurance Director
1 week ago
Bristol Myers Squibb is a leading biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. As a key member of our quality assurance team, you will play a vital role in ensuring the highest standards of product quality and compliance with regulatory requirements.
About the Role
We are seeking an experienced Associate Director, Global Product Quality Complaints T500-16896 to lead our Hyderabad Product Quality Complaints (PQC) team. In this role, you will be responsible for the delivery performance and quality of service provided by the HYD PQC team. Reporting to the HYD Global Quality Lead, you will collaborate with the Global Process Owner for Product Quality Complaints to ensure compliant, accurate, timely, and efficient management of Product Quality Complaints and associated data, systems, and processes for BMS products.
Main Responsibilities
- Lead the Hyderabad PQC team to process complaints robustly and timely, meeting enterprise and global regulatory requirements.
- Oversight of the PQC surveillance team to manage and analyze data, identify trends, and support effective decision-making.
- Leading the PQC digital team to optimize processes and system interfaces.
- Continuous communication with management and key stakeholders is essential.
- Accountable for the team's performance, compliance, and audit readiness.
