Bharat Banking:relationship Manager

About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets The department is expected to drive business outcomes by focusing on partnerships new products innovation reimagining customer journeys and driving creating new channel About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements The center of all client engagements will be to ensure superior customer experience Key Responsibilities Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions whilst ensuring that the Bank s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Bank s products and services third party products Achieve the New To Bank cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities management Renewals Pending Renewals Stock Statement Insurances Other compliances and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications Optimal qualification for success on the job is Graduate MBA Marketing preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies For successful execution of the job a candidate should possess the following Knowledge of industry technology marketing and product trends Knowledge of regulatory guidelines and norms Good communication both verbal and written skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills financial and statistical analysis skill ComeAsYouAre We are dil se open Women LGBTQIA and PwD candidates of all ages are encouraged to apply Skills Refer to the About Company Axis Bank is the third largest private sector bank in India The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates MSME Agriculture and Retail Businesses The Bank has a large footprint of 4 594 domestic branches including extension counters with 11 333 ATMs 5 710 cash recyclers spread across the country as on 31st March 2021 The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021 The Overseas operations of the Bank are spread over eight international offices with branches at Singapore Dubai at DIFC and Gift City-IBU representative offices at Dhaka Dubai Abu Dhabi Sharjah and an Overseas subsidiary at London UK The international offices focus on Corporate Lending Trade Finance Syndication Investment Banking and Liability Businesses