Facilities Assistant

1 day ago


Bhopal, India Tata Consultancy Services Full time

Role - Hub Admin Manager (HADM)
Desired Experience Range - 2 to 5 years
Required Skill Set - Graduate/MBA, exp. in Facility Management
Location of Requirement -Pan India

Job Description
Complete ownership of managing HUB Admin activities/operation & Admin Team
Defining Scope and KRA’s of Team members
Communicate and co-ordinate with immediate management for day to day activities
Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
Monitoring and reporting of key project activities, plans and progresses
Managing calls and discussions
End to end Exam day and non exam day administrative activities management and Team coordination
Ensuring zero incident on Exam day related to Admin Services
Help in Recruitment, Training and talent development of Team Members
Define and deploy control and Monitoring mechanism Admin Team within HUB
Training and development of Admin Team within HUB
Ensure Standardising of process at all Exam Venues within HUB
Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
Central spoc for all Facility related matters within HUB
Ensure SLA/SLC at Exam Venues
Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
Deployment of Adhoc/Contract manpower at Exam Venue
Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
Maintain and monitor legal compliances for all Venues
Prepare and deploy contingency/BCP
Surprise checks at exam Venues
Handle crisis situation
Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
Conduct audit of Exam venues
Any other duty assigned from time to time

Must Have
Good communication skills (written/verbal)
Strong technical knowledge of Electrical Equipments
Experienced in Soft services facility mgmt.
Experience in Facility Operations and management
Must have managed a team
Experience in conflict management
Willing to work, learn and perform under extreme pressure
Willing to travel
Good liasoning with Police and other local Govt. departments
Aware of laws related to facility compliance and operations
Vendor Management skills
Open to take complete ownership, responsibility & accountability of assigned work
Good computer knowledge ( Microsoft xls,word, Powerpoint etc)

Good Have
Professional Certifications, additional language knowledge, Strong analytical and logical understanding



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