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4 weeks ago

Surat, Gujarat, India Mspire Ventures Full time

We Are Hiring B2B Sales Support Executive - Portals Listings In A Surat Job Title B2B Portal Executive Online Marketplace Coordinator Key Responsibilities KRAs Portal Management Maintain and update company profiles on B2B platforms IndiaMART GEM etc with accurate product information and compelling visuals Inquiry Handling Respond promptly to inquiries qualify leads based on potential and escalate them to the appropriate sales or management team Lead Follow-up Nurturing Monitor and track leads from online portals ensure timely follow-ups and maintain conversion records Content Optimization Collaborate with internal teams to keep product listings updated descriptions pricing images certificates etc to ensure maximum visibility Campaign Management Coordinate with platform account managers to plan and execute paid promotions banner ads and visibility boosters Reporting Analytics Prepare weekly and monthly performance reports highlighting key metrics such as inquiry count response time and conversion ratios Platform Communication Act as the liaison between the company and B2B platforms resolving issues and exploring opportunities for better exposure Competitor Analysis Regularly monitor competitor listings and implement improvements to stay competitive in the marketplace Internal Coordination Work closely with the sales marketing and design teams to ensure seamless content updates and promotional planning Customer Database Maintenance Maintain and update a structured lead database ensuring that all customer interactions and outcomes are properly logged and tracked Qualifications Bachelor s degree in Business Marketing or a related field 1-3 years of experience in B2B portal management IndiaMART GEM etc Proficient in MS Excel and online portal dashboards Strong communication analytical and follow-up skills Detail-oriented with a proactive attitude

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