Associate – Customer Experience

5 hours ago

Vadodara, Gujarat, India CAVITAK Full time
About Us

Cavitak, with its 375+ member strong team (Cavs), leads in:

- Retail Distribution – Mobile & Consumer Goods
- Value-Added Tech Distribution – Audio & Video, Fire, Security, Automation, Network & Power Solutions, and Fundamental Resource Management & AI
- Global Commerce – Launchpad for global and Indian brands on e-commerce platforms
- Checkme Commerce - Is redefining how customers discover and shop for home & kitchen appliances through immersive, tech-driven experiences - making buying smarter, faster, and more engaging.

What You'll Do

- Provide online demonstrations of products to potential and existing clients.
- Assist customers in understanding product features, specifications, and usage.
- Identify client requirements during interactions and suggest suitable solutions.
- Deliver detailed briefings and presentations to support the sales process.
- Collaborate with the sales team to ensure customer queries are addressed effectively.
- Maintain professionalism and product knowledge during every client interaction.

What We're Looking For

- Fresh graduates are welcome to apply.
- Strong communication and presentation skills.
- Comfort with virtual meeting tools and online platforms.
- Ability to understand client needs and provide relevant product solutions.
- Enthusiasm to learn and grow in a customer-facing role.

Why Join Us

- Exposure to a fast-growing, client-driven environment.
- Opportunity to build expertise in product demonstrations and sales enablement.
- Training and mentorship to enhance product knowledge and client engagement skills.

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