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15h Left) Receptionist

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India Pravaayu Ayurveda Full time

At Pravaayu Healthcare were redefining Ayurveda with a result-driven science-backed approach Founded by Harsh Baid and Dr Darshan Desai we blend modern diagnostics research-based treatments and innovative therapies to deliver real measurable outcomes Our New-Age Ayurveda focuses on pain relief mobility restoration and long-term wellness making Ayurveda the first choice for active healthy living Join us in transforming healthcarexe2x80x94where ancient wisdom meets modern science for a pain-free tomorrow PravaayuHealthcare NewAgeAyurveda ScienceOfAyurveda PainRelief ActiveTomorrowThe RoleYou will be responsible for Welcoming assisting and directing clients and other guests of the organisation Answering all incoming calls and either redirecting them to appropriate party or handling caller inquiries wherever possible Assisting in organising meetings and conference calls Receiving mail and arranging dispatch Ensuring the cleanliness tidiness of the reception area and meeting rooms Providing ad hoc administrative support to the team as required Handling inbound calls and emails in a professional manner Resolving customer inquiries and requests and ensuring strong customer satisfaction Working with various internal teams to ensure prompt and accurate order processing and delivery Escalating customer feedback as required Ideal Profile You have at least 1 year experience within a Customer Service or Receptionist role ideally within the Healthcare Lifesciences industry You have good computer skills MS Word Excel Powerpoint You are service-oriented with excellent interpersonal skills You have good communication skills and are comfortable with handling phone calls in a positive and professional manner You possess excellent interpersonal as well as written and verbal communication skills You have working knowledge of Front desk customer interaction Hospital mangement waiting room mangement and Ayurvedic You are a strong networker relationship builder You pay strong attention to detail and deliver work that is of a high standard You are a strong mentor and coach who can build high performing teams What s on Offer Opening within a company with a solid track record of success Flexible working options Opportunities for career growth development