Agm - Client Manager

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce Role Client Manager Job Level Designation M2 AGM Function Department Enterprise Strategic Accounts Location Mumbai Job Purpose To position VIL as the preferred Technology partner by using thought leadership Industry insights and Design thinking To drive business outcomes by partnering with CXOs to co-create value Key Result Areas Accountabilities Responsible for overall Account strategy Responsibility for delivering Top Line and Bottom-line DB Sales Business Development Execute strategy for GTM Sales for achieving the overall Large Account Segments DB incremental CMS RMS Own C-level E-Level engagement Key performance indicators Financial Metrics - Revenue New Order Booking Competitive - Share of Wallet NPS Pipeline - Quality Quantity Conversion Win Loss rate VIBH compliance Product Penetration Index PPI ratio and contribution to revenue Transformational Deals As defined Core Competencies Knowledge Experience Competencies Experience in managing global and a track record of global accounts enterprise solution selling Experience in complex change management and operating in a matrix fast moving and technical environment Experience in working in multi-cultural environment ability to manage an international and distributed team Team player strong influence and relationship management skills customer centric Strong communication and decision making skills- ability to balance conflicting interests and ability to lead in a high-growth high-uncertainty environments Learning To learn new products and services so as to be updated with the Customer needs and market trends Apply the learning in own Customer scenario Must have technical professional qualifications Experience handling Strategic Accounts and C-level engagement Education MBA and Engineering background preferred 5 years of experience Should have preferably worked with Telecom Technology Companies Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership