Customer Support Role
2 weeks ago
Responsibilities - Provide prompt and professional support to US-based customers via email chat and calls - Resolve queries related to products services orders and accounts with a customer-first approach - Escalate complex issues to the right teams and ensure timely resolution - Maintain accurate records of interactions and follow standard support procedures - Contribute to knowledge base articles FAQs and process improvements Requirements - 1-3 years of customer support experience preferably US or international clients - Excellent spoken and written English communication skills - Ability to handle multiple queries and maintain professionalism under pressure - Familiarity with CRM ticketing tools Zendesk Freshdesk Gorgias etc - Willingness to work in US-based time zones night shift IST ref updazz com
-
Customer Service Support Specialist
16 hours ago
Jamnagar, India Cradlewise Full timeAbout the company:Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.We build smart baby products.Our first product is a smart crib for babies from 0 to 24 months of age.Cradlewise smart crib comes with an integrated baby monitor that senses early signs of wakeup, learns from the baby’s sleep patterns and starts rocking along...
-
Support Associate
3 weeks ago
Jamnagar, India QX Global Group Full timeRole Overview We are looking for a proactive and customer-focused Program Administrator to support the delivery of the Training Accelerator Program. Working closely with the Project Manager, you will play a key role in ensuring a smooth experience for candidates and trainers by handling course administration, candidate communications, KPI tracking, and...
-
Customer Chat Specialist
2 weeks ago
Jamnagar, India NetRTech Solutions LLP Full timeJob description Company Description NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative...
-
Technical support specialist
3 weeks ago
Jamnagar, India AppLogic Networks Full timeOverview As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and troubleshooting software and hardware problems and aiding with the product applications and/or use cases. Communicate with customers /partners by listening to...
-
Jr. Technical Support Engineering
3 weeks ago
Jamnagar, India Whatjobs IN C2 Full timeAbout CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...
-
Hubspot & systems support manager
3 weeks ago
Jamnagar, India ATEC Global Full timeJOB TITLE: Hub Spot & Systems Support ManagerPOSITION REPORTS TO: Head of Business Growth & OperationsEMPLOYMENT BASIS: PermanentLOCATION: Remote with travel (GMT+2 to GMT+5:30)TIME COMMITMENT: Fulltime PositionROLE DESCRIPTIONATEC exists to decarbonise cooking for all households across the Global South with our patented Io T e Cook stoves. 4 billion people...
-
Information Technology Support Technician
3 weeks ago
Jamnagar, India Whatjobs IN C2 Full timeSkill Set: IT Support Technician Position: FTE Days Per Week: 5 Days Contract: 6 Months Initially (Extendable) Language: English & Chinese (Both C1) Location: Remote, Europe Key Responsibilities PRIMARY SKILLS: - - 2-4 years of call taking profile with core Help Desk Skills - Basic Understanding of the Enterprise IT Infra set up - Basic knowledge on Active...
-
ServiceNow Support Specialist
2 weeks ago
Jamnagar, India FedTec Full timeServiceNow Support Specialist FedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...
-
Customer Relationship Officer
3 days ago
Jamnagar, India Firstcry.com Full time**Job description** Company profile: **Project Description: (Project on which the new hire will work)** Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø - Understanding of the retail sales process Ø - Familiarity with consumer behavior principles Ø - Knowledge of inventory stocking procedures Ø -...
-
Support associate
3 weeks ago
Jamnagar, India Termgrid Full time???? Please note: Applications will be accepted only via this form → Vo9 TKcnpx3 LG37v9About the jobTermgrid is building a new Saa S / Fintech category in the private debt markets. Our vertical-focused collaboration platform enables investment firms to streamline their debt financing workflows and gain strategic insights through a centralized transaction...