Principal Consultant, Business Analyst

Job Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Principal Consultant, Business Analyst In this role, we are seeking a dynamic and self-motivated Technology Business Analyst to lead internal and client cross-functional teams in strategizing, planning, and executing various business requirements focused on the insurance industry. The ideal candidate will have relevant years of experience. They will need to be accountable for their assignments and drive requirements through client meetings, fact-finding, and data analysis. This role requires creative problem-solving skills to develop appropriate solutions or recommendations and act as the conduit between the client team and our internal delivery team. Responsibilities .Collect and solution client business requirements. .Assist the product manager in collecting and defining product-specific requirements. .Capture requirements in the form of epics, user stories, and use cases, including user acceptance scenarios. .Serve as the conduit between the client and our internal delivery teams for all business requirements. .Ensure development and QA teams understand the complete solution to execute their responsibilities effectively. .Coordinate with the client to ensure all requirements are collected and defined to their satisfaction and approval. .Support development teams throughout the development lifecycle, including QA and client UAT testers, by investigating issues and addressing questions raised by users. .Create documentation in multiple outputs, including JIRA, use cases, client user guides, and more. Qualifications we seek in you Minimum Qualifications .Excellent communication and interpersonal skills. .Ability to present solutions to the broader team with clarity. .Demonstrated ability to translate business needs into solutions (risk policy, process, data, and technology). .Knowledge of the insurance domain. .Ability to capture high and low-level business requirements, including functional and non-functional requirements, epics, use cases, or user stories based on document reviews, procedures, and client subject matter interviews. .Ability to facilitate client working sessions with multiple subject matter experts to extract and document specific requirements. .Ability to resolve conflicting requirements (product vs. client solution) and capture business user approval of documented requirements. .Knowledge of the software development lifecycle. Preferred Qualifications/ Skills .Knowledge of the insurance or commercial banking industry. .Knowledge of the agile development lifecycle. .Experience using JIRA, Confluence, and all MS Office tools. Why join Genpact .Lead AI-first transformation - Build and scale AI solutions that redefine industries .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills .Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace .Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.