Principal Consultant, Business Analyst

7 days ago

Noida, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Inviting applications for the role of Principal Consultant, Business Analyst

In this role, we are seeking a dynamic and self-motivated Technology Business Analyst to lead internal and client cross-functional teams in strategizing, planning, and executing various business requirements focused on the insurance industry. The ideal candidate will have > 5 years of experience. They will need to be accountable for their assignments and drive requirements through client meetings, fact-finding, and data analysis. This role requires creative problem-solving skills to develop appropriate solutions or recommendations and act as the conduit between the client team and our internal delivery team.

Responsibilities:

Collect and solution client business requirements.

Assist the product manager in collecting and defining product-specific requirements.

Capture requirements in the form of epics, user stories, and use cases, including user acceptance scenarios.

Serve as the conduit between the client and our internal delivery teams for all business requirements.

Ensure development and QA teams understand the complete solution to execute their responsibilities effectively.

Coordinate with the client to ensure all requirements are collected and defined to their satisfaction and approval.

Support development teams throughout the development lifecycle, including QA and client UAT testers, by investigating issues and addressing questions raised by users.

Create documentation in multiple outputs, including JIRA, use cases, client user guides, and more.

Qualifications we seek in you

Minimum Qualifications / Skills

Excellent communication and interpersonal skills.

Ability to present solutions to the broader team with clarity.

Demonstrated ability to translate business needs into solutions (risk policy, process, data, and technology).

Knowledge of the insurance domain.

Ability to capture high and low-level business requirements, including functional and non-functional requirements, epics, use cases, or user stories based on document reviews, procedures, and client subject matter interviews.

Ability to facilitate client working sessions with multiple subject matter experts to extract and document specific requirements.

Ability to resolve conflicting requirements (product vs. client solution) and capture business user approval of documented requirements.

Knowledge of the software development lifecycle.

Preferred Qualifications / Skills:

Knowledge of the insurance or commercial banking industry.

Knowledge of the agile development lifecycle.

Experience using JIRA, Confluence, and all MS Office tools.

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