Program Manager

19 hours ago

Shimoga, India Rupeek Full time

Program Manager - Branch Expansion Rupeek Bengaluru Role Overview As a Program Manager - Branch Expansion, you will be responsible for managing the expansion, operations and PnL of new branches - from planning to on-ground execution. This role combines branch GTM, operational rigor, analytical thinking, and customer problem solving. Key Responsibilities - End-to-End Program Execution: Own the full lifecycle of new branch launches - planning, approvals, setup, tracking, and performance management. - On-Ground Execution: Personally oversee branding, hiring, vendor coordination, and BTL marketing to ensure a seamless launch experience. - Data & Analytics: Track key program metrics, analyze branch performance, and derive insights to drive efficiency and growth. - Stakeholder Management: Coordinate across internal functions (sales, operations, business, compliance, tech) and external partners to ensure timely delivery. - Process Excellence: Build scalable SOPs, checklists, and review mechanisms to ensure consistent execution quality in terms of PnL, risk and compliance. - Customer-Centric Thinking: Incorporate customer insights and feedback loops to ensure every branch reflects Rupeek's service promise. - Travel: Frequent travel to cities for launch oversight, audits, and field execution. What We're Looking For - Experience: 2-4 years in program management, operations, or expansion roles - ideally in a startup or fast-paced environment, and focussed on offline programs. - Skills: - Self-starter comfortable with end-to-end ownership and field execution - Strong proficiency in Excel / Google Sheets (mandatory) - Strong analytical mindset and process orientation - Excellent stakeholder management and communication skills - Experience in offline GTM strategy and on-ground marketing operations - Good to have: Working knowledge of SQL, experience with branch ops Location: Bengaluru Employment Type: Full-time, On-site

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