Technical Support Executive

5 days ago


Thane Mumbai Pune, India Talent Acquaintance Full time
Job Description

- A Technical Support Executive is responsible for providing technical assistance and resolving issues for customers or internal users.
- This involves troubleshooting hardware, software, and network problems via various channels, such as phone, email, or a ticketing system.
- The role requires a strong understanding of IT systems and applications to diagnose issues and provide effective solutions.
- They are expected to log all support requests, document resolution steps, and maintain accurate records in a help desk or CRM system.
- The executive is responsible for escalating complex or unresolved issues to higher-tier support teams and following up to ensure a timely resolution.
- This position requires strong problem-solving skills, patience, and the ability to explain technical concepts to non-technical users.

  • Thane, Pune, Mumbai, India beBeeProblemSolving Full time

    Job SummaryA Technical Support Specialist is responsible for delivering exceptional technical assistance and resolving issues for clients or internal users.


  • Thane, India Green Heaven Software Pvt Ltd Full time

    **IT Support Executive** **Role Definition** IT Support Executive is one who is responsible for giving support, solve queries, service & training to existing customers. As well as Generating revenues from New & existing customer for **MOZAR Software / Green Heaven Software Pvt Ltd** by sourcing contacts and converting them into contracts. Also Maintaining...


  • Mumbai, Maharashtra, India Career Guideline Full time

    We're Hiring: Technical Support Executive Salary: Up to ₹30,000 (In-hand) Location: Malad, Mumbai Shift: 24/7 Rotational Shifts (Including Night Shifts) About the Role: We are looking for dynamic and customer-focused Technical Support Executives to join our team. You will be the first point of contact for customers, providing timely...


  • Mumbai, Maharashtra, India Career Guideline Full time

    We're Hiring: Technical Support Executive Salary: Up to ₹30,000 (In-hand) Location: Malad, Mumbai Shift: 24/7 Rotational Shifts (Including Night Shifts)About the Role: We are looking for dynamic and customer-focused Technical Support Executives to join our team. You will be the first point of contact for customers, providing timely solutions,...


  • Pune, Maharashtra, India beBeeInfrastructure Full time ₹ 9,00,000 - ₹ 12,00,000

    IT Support SpecialistWe are seeking a highly motivated and enthusiastic IT professional to deliver effective technical support, gain hands-on experience with IT infrastructure, and collaborate with experienced colleagues.Main Responsibilities:Provide first-level technical assistance to employees by responding to queries related to hardware, software, network...


  • Pune, Maharashtra, India beBeeHelpdesk Full time ₹ 45,00,000 - ₹ 60,00,000

    Job DescriptionThis role is responsible for addressing technical and procedural issues for supported applications through effective communication with account executives and representatives.Responsibilities:Responds to customer requests by applying understanding and knowledge of supported systems and products.Troubleshoots and resolves customer problems via...


  • Pune, Maharashtra, India Amor Management Consultants Full time

    Job DescriptionWe are seeking a Technical Support Engineer to provide technical expertise and coordination for the regional service team. This role is central to ensuring operational efficiency and customer satisfaction for port machineries like reach stackers, material handlers, and cranes by offering remote and on-site support, managing parts, and...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a proactive professional for the Technical Support Specialist role. You will be responsible for delivering top-notch technical assistance and troubleshooting via voice calls, ensuring excellent customer satisfaction.Key Responsibilities:Provide comprehensive technical support to users via voice calls, addressing their technical issues and...


  • Pune, Maharashtra, India ALLSTARSIT Full time

    About the CompanyEstablished in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international...


  • Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistJob Description\ We are seeking a skilled and experienced technical support specialist to join our team. In this role, you will be responsible for monitoring the infrastructure of our systems, identifying and resolving technical issues, and providing excellent customer service.\ You will work closely with our internal...