
delivery manager
3 weeks ago
- Overall experience of more than 15 years with more than 5 years of account management for public sector
- Proven experience of more than 4 years of managing the delivery of IT Managed Services and Application Development for over 150 FTE.
- Knowledge and Experience in ITIL and ITSM
- Strong customer and stakeholder management skills
- Maintain revenue growth, Managing cost effectiveness and margin optimizations
- Team player with strong communication skills
- Ensuring high levels of customer satisfaction & meeting customer expectations.
- Ensuring adherence to the MSA, Contracts/SOWs
- People management skills - Planning, recruiting & managing the team to fulfill customer commitments.
- Managing geographically distributed teams
- Overseeing IT service delivery including Software Development
- Implementing processes & methodologies to deliver services efficiently & maintain productivity.
- Understanding & addressing the customer's special requirements on a need basis.
- Providing leadership to a team of IT professionals.
- Managing customer escalations.
- Developing & maintaining a service culture & implementing measures to improve service performance.
- Ensure quality in deliveries through knowledge of Quality Standards and Procedures
- Meeting the SLAs committed to customers.
- Assisting customers in achieving their objectives.
- Conducting service reviews with customers.
- Identifying opportunities for automation.
- Exploring & capitalizing on growth opportunities.
- Understanding technologies related to IT Service Delivery, including servers, networking, storage, virtualization & cloud
- Applying expertise in processes, methodologies & delivery management to meet SLAs.
- Utilizing monitoring tools effectively.
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Delivery Manager
1 week ago
Noida, Uttar Pradesh, India Bean HR Consulting Full timeJob Title : Lead GenAI Delivery.Grade : 3A.Experience : 8-12 years.Location : Gurgaon / Noida / Pune / Bangalore.Openings : 1.Overview :We are seeking an experienced Associate Director to lead the delivery and execution of cutting-edge Generative AI (GenAI) programs for key insurance clients.This role demands a seasoned professional who can manage...
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Delivery Manager
2 weeks ago
Noida, Uttar Pradesh, India Diverse Lynx Full timeSkill-Delivery Manager Experience-10 Location-NoidaRoles and Responsibilities - Mandatory - Trading Domain Experience Skills - React With Redux Have expertise on AWS Cloud Should have decent experience on MOngoDB and PYTHON
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Operations Delivery Manager
2 weeks ago
Noida, Uttar Pradesh, India beBeeDelivery Full time ₹ 90,00,000 - ₹ 1,20,00,000Key Responsibilities:Define and track delivery key performance indicators (KPIs) such as daily submissions, shortlisting ratio, offer-to-join conversion rate, time-to-hire for CV submissions, candidate quality score.Monitor position closure time-to-hire to ensure roles are filled within client-agreed timelines.Enforce CV quality checks before client...
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Manager – Operations, Delivery
3 weeks ago
Noida, Uttar Pradesh, India Talent Toppers Full timeAbout Talent ToppersTalent Toppers is an executive search and talent solutions firm, enabling end-to-end talent strategies for Big 4s, Big 3s, Fortune & Global Enterprises, IT/ITES, Technology, Telecommunications, BFSI, E-commerce, Intellectual Property, and innovative start-ups.Our services span Permanent & Leadership Hiring, Staff Augmentation, Offshore...
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Manager – Operations, Delivery
2 weeks ago
Noida, Uttar Pradesh, India Talent Toppers Full timeAbout Talent Toppers Talent Toppers is an executive search and talent solutions firm, enabling end-to-end talent strategies for Big 4s, Big 3s, Fortune & Global Enterprises, IT/ITES, Technology, Telecommunications, BFSI, E-commerce, Intellectual Property, and innovative start-ups. Our services span Permanent & Leadership Hiring, Staff Augmentation, Offshore...
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Manager – Operations, Delivery
3 weeks ago
Noida, Uttar Pradesh, India Talent Toppers Full timeAbout Talent ToppersTalent Toppers is an executive search and talent solutions firm, enabling end-to-end talent strategies for Big 4s, Big 3s, Fortune & Global Enterprises, IT/ITES, Technology, Telecommunications, BFSI, E-commerce, Intellectual Property, and innovative start-ups.Our services span Permanent & Leadership Hiring, Staff Augmentation, Offshore...
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Manager – Operations, Delivery
3 weeks ago
Noida, Uttar Pradesh, India Talent Toppers Full timeAbout Talent Toppers Talent Toppers is an executive search and talent solutions firm, enabling end-to-end talent strategies for Big 4s, Big 3s, Fortune & Global Enterprises, IT/ITES, Technology, Telecommunications, BFSI, E-commerce, Intellectual Property, and innovative start-ups. Our services span Permanent & Leadership Hiring, Staff Augmentation,...
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Service Delivery Manager
1 day ago
Noida, Uttar Pradesh, India FCM Travel Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSummaryThe Service Delivery Manager (SDM) for the Automation Team is responsible for ensuring the smooth delivery, stability and continuous improvement of automation services across the organization. This role oversees end-to-end service management of RPA, AI/ML and workflow automation solutions, ensuring that business needs are met within agreed SLAs, with...
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AI Delivery Manager
2 weeks ago
Noida, Uttar Pradesh, India Aviara Labs Full time ₹ 4,80,000 - ₹ 6,00,000 per yearPosition: AI Delivery ManagerLocation: In-Office (Noida)Compensation: 4LPA - 6 LPAExperience: 3+ yearsEmployment Type: Full-timeIndustry:AI and AutomationAbout UsAviara Labs is an AI automation and software development company based in Noida, specializing in designing and developing cutting-edge AI solutions for diverse industries such as healthcare, legal...
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Service Delivery Manager
3 weeks ago
Noida, Uttar Pradesh, India Servion Global Solutions Full timeKey Responsibilities: Service Delivery Management: Own overall service delivery for Contact Center solutions, including IVR applications, agent desktop tools (e.g., Cisco Finesse), routing workflows, and reporting platforms. Ensure compliance with SLA/KPI metrics and contractual obligations. Manage operational escalations and provide leadership during...