Executive/manager - Sales (pos) Customer Walk-ins (mumbai)

4 days ago


Mumbai, Maharashtra, India Nitco Full time

Job Summary We are looking for a proactive and customer-focused In-Store Sales Executive to manage customer walk-ins handle product inquiries and drive sales The ideal candidate will have excellent interpersonal and negotiation skills a good understanding of post-sales processes and the ability to create a positive shopping experience for every customer Key Responsibilities Customer Handling Greet and assist walk-in customers in a professional and friendly manner Product Knowledge Provide accurate information about products features pricing and available offers Sales Conversion Actively promote products to meet sales targets and convert inquiries into confirmed sales Negotiation Confidently handle customer objections and negotiate to close deals effectively Post-Sales Support Ensure smooth coordination for delivery installation or after-sales services Provide necessary documentation and follow-ups Store Presentation Ensure that the display area is clean organized and well-stocked Customer Feedback Collect and share customer feedback to help improve service and product offerings Requirements Proven experience in retail or in-store sales minimum 1 year preferred Strong communication and negotiation skills Ability to understand customer needs and match them with product offerings Basic knowledge of post-sales processes like warranty delivery and service coordination High level of integrity and customer service orientation Fluency in local language and English Preferred Qualities Friendly confident and persuasive personality Quick learner with a positive attitude Team player with an ability to work independently Powered by Webbtree


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