Receptionist

4 weeks ago

Mumbai, Maharashtra, India Knowledge Park Full time
Job Description

Key Responsibilities:

- Greet and welcome guests, visitors, and clients in a warm and courteous manner.
- Answer, screen, and forward incoming phone calls.
- Provide accurate information about the organization to callers and visitors.
- Maintain visitor logs and ensure proper sign-in/sign-out procedures.
- Receive, sort, and distribute daily mail, packages, and deliveries.
- Schedule appointments and manage meeting room bookings.
- Maintain the reception area in a clean and tidy manner.
- Assist with administrative tasks such as filing, data entry, photocopying, and scanning.
- Coordinate with internal departments for various front-desk requirements.
- Handle basic inquiries or direct them to the appropriate personnel.

Requirements:

- High school diploma or equivalent (Bachelor's degree preferred).
- Proven work experience as a receptionist, front desk representative, or similar role.
- Proficiency in MS Office (Word, Excel, Outlook) and use of office equipment (e.g., printers, copiers).
- Excellent verbal and written communication skills.
- Professional attitude and appearance.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service-oriented mindset.

Preferred Skills:

- Experience with front-desk software or call handling systems.
- Knowledge of basic administrative and clerical procedures.
- Bilingual or multilingual skills (if relevant to the role/region).

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